BetterDocs FAQ Knowledge Base
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Build an AI FAQ page, product FAQs & a knowledge base help center with live chat & instant answers
BetterDocs helps you create AI-powered FAQ pages, product FAQs, documentation & a searchable knowledge base help center. Build a self-service support hub with FAQ groups, FAQ schema for SEO, instant answers & live chat via WhatsApp & Messenger. Use Magic AI Autowrite to generate FAQ & doc content, add images or videos, and track performance with analytics. Order tracking lets shoppers check delivery status themselves, so you answer fewer repetitive support tickets and resolve questions faster.
- Create AI FAQ pages, product FAQs & help center docs with FAQ schema for SEO
- Build a searchable knowledge base help center with FAQ groups & instant answers
- Generate FAQs & documentation instantly with Magic AI Autowrite
- Support shoppers via live chat, WhatsApp & Messenger from one help desk
- Reduce support tickets with self-service docs, order tracking & analytics
Languages
English
Works with
- Shopify Admin
- ChatGPT
- FAQ
- Help Center
- Messenger
- Product FAQ
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 5 FAQs & 1 FAQ Group
- 12 Docs & 3 Doc Categories
- Custom CSS
- Instant Answers - WhatsApp & Messenger
- AI Autowrite
- Feedback
- Regular Support
Pro
$5.99 / month
or $59.99/year and save 17%
Features
- Unlimited Docs
- Unlimited FAQs
- Import/Export
- Analytics & Order Tracking
- Individual FAQ Group Specific Products
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (45)
WOW! This app is fast and comprehensive, so much more than an FAQ bank. The support is something else too.
Worth it 100 times over.
Thanks team!
Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.
Good
Support
App support provided by Storeware.
Resources
Launched
March 3, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Customers, products, orders, Online Store
-
View customers
Customer data
-
View products
Products, collections
-
View orders
All order history for the last 60 days
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View Online Store
Online Store pages, theme
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