Jobs at Thatch
Our mission at Thatch is to build a healthcare system people love. We’re hiring remarkable people across the country to help us do it.
See open roles
Join us in person or remotely
Thatch has a distributed working model where team members can work from home as well as from our employee offices in San Francisco, Austin, and New York. Whether you thrive working remotely or prefer the energy of an office environment, we've designed our culture to be inclusive and collaborative from day one.
We're a small team of thoughtful, kind, impactful people. You'll work with great colleagues from companies like Stripe, Ramp, Rippling, Shopify, and Robinhood.
We get everyone at Thatch together regularly in beautiful locations to work together, get out into nature, and have fun.
Set up your ideal remote work environment with whatever tools you need to supercharge your work.
Operating principles
These are the operating principles that guide our decisions and actions. They are the foundation of our culture and the compass for our team.
Endless deliberation kills startups. We take calculated risks, learn, and adapt quickly because momentum compounds — hesitation kills it.
We celebrate hard problems — they’re our moat and our magnet, keeping competitors out and great people in. When we encounter them, we teach ourselves and find creative ways to get unblocked.
Trust is a force multiplier: it makes everything faster and more fun. We cultivate trust by hiring great people, working in the open, and assuming positive intent. We fail and succeed together.
Talk is cheap. We create clarity and make ideas tangible with prototypes, stories from users, and visualizations.
We optimize for clarity, candor, and authenticity. We strip out jargon, say what we mean, and talk like humans.
Settling for the ordinary is not in the DNA of transformative companies. Pursue excellence in everything you do.
Open roles (28)
We hire remarkable people from diverse backgrounds. If you’re looking for a high impact role at a fast-growing startup, we’d love to hear from you.
Growth (10)
Account Executive - Mid Market, Central
We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.
Remote (US)
Account Executive - Mid Market, East Coast
We’re seeking a strategic, consultative Account Executive to lead complex mid-market sales and partner with brokers to solve employers’ biggest healthcare challenges.
Remote (US)
Account Executive - Small and Medium Business (SMB)
We’re looking for a driven, adaptable Account Executive to lead our SMB sales motion at Thatch—balancing fast-paced transactions with strategic guidance, educating first-time healthcare buyers, and building the systems that drive repeatable success.
Austin
Account Manager
Join a growing Account Management team where you'll be the strategic partner mid-market employers count on for their benefits journey — and help build the playbook as we scale.
Remote (US)
Channel Partnerships Manager
Our Channel Partnerships Managers will help build a high-impact partner ecosystem, working with top brokers to drive referral growth and modernize health benefits for today’s workforce.
Remote (US)
Director of Account Management
We're hiring a Director of Account Management to lead the team at the heart of how Thatch serves its customers – owning retention and expansion, developing a high-performing AM team, and building the operational foundation to provide strategic, proactive service. If you've scaled CS or AM teams in a complex B2B environment and are excited by the opportunity to shape a function from the ground up, we'd love to hear from you.
Austin; Remote (US)
Field Account Manager
We're hiring a Field Account Manager to bring Thatch's customer experience to life in the field – leading on-sites during open enrollment, hosting educational events, and building the relationships that make employers and members feel genuinely supported. If you thrive in front of customers, are comfortable with 50%+ travel, and want to help shape how a high-growth company scales its customer experience, check out this role.
Remote (US)
Head of Platforms
Lead the build of Thatch for Platforms from the ground up — set the vision, own product and go-to-market, and become the trusted advisor Fortune 500 execs turn to for reinventing how healthcare benefits get distributed. If you thrive moving between big-picture strategy and hands-on execution while building a category-defining business, this is your seat at the table.
Remote (US)
Regional Director, Mid-Market Sales
We’re hiring a Regional Director, Mid-Market East to build and scale a high-performing AE team across the East Coast, own multi-million-dollar ARR outcomes, and connect Sales, Brokers, and cross-functional partners to drive repeatable success in a fast-moving, category-defining environment.
Remote (US)
Revenue Strategy & Operations Associate
Be the analytical engine behind the company's biggest commercial calls: turn Salesforce, Redshift, and operational data into insight that drives territory, comp, and resourcing decisions—owning each workstream from question to delivered answer.
Remote (US)
Engineering (4)
Data Scientist, Analytics
We're looking for a Data Scientist (Analytics) to help Thatch make smarter decisions across Product, Marketing, Growth, Finance, and Operations. You'll build the metrics, models, and analytical tools that shape how we measure the business, evaluate opportunities, and decide what to build next.
Austin; New York; Remote (US); San Francisco
Software Engineer: Full Stack
A Full Stack Software Engineer will own complete product areas from the UI through core models, APIs, and workflows. They will build software that employers rely on to offer benefits in minutes and that employees use to make real healthcare and financial decisions for themselves and their families.
Remote (US); San Francisco
Software Engineer: Full Stack, Product Engagement
We’re hiring a Growth Engineer to drive end-to-end growth initiatives by building product-led acquisition and activation loops with a blend of technical expertise, strategic thinking, and a product-focused mindset.
Remote (US)
Software Engineer: Infrastructure
As Thatch scales, our infrastructure must be reliable, secure, and high-performing. The Infrastructure and Security team owns containers, databases, networking, developer experience, and compliance, enabling every product team to ship with confidence. We are hiring a senior engineer to set technical direction, make strong architectural decisions, and raise the bar across performance, reliability, security, and developer tooling as we grow.
Remote (US); San Francisco
Marketing (4)
Event Marketing Associate
We are looking for a Growth Marketing Associate to help drive demand, optimize our marketing funnel, and accelerate Thatch’s next stage of growth.
Austin; New York; Remote (US); San Francisco
Growth Marketing Lead
We're looking for a Growth Marketing Lead to build and scale our paid acquisition engine. You'll own strategy, experimentation, and investment across paid social and emerging channels, helping define where and how Thatch grows next.
Austin; New York; Remote (US); San Francisco
SEO & Performance Content Lead
We're looking for an SEO Lead to build and scale our organic growth engine. You'll own SEO end-to-end, from strategy and technical SEO to content, AI search, and measurement.
Austin; New York; Remote (US); San Francisco
Video Creative
We're looking for a Video Creative to own end-to-end video production at Thatch. You'll shape our creative direction and produce content that drives both brand awareness and business growth.
Remote (US)
Operations (6)
Member Experience Specialist
Healthcare is confusing. Be the calm, trusted voice that turns member confusion into confidence — and help build the systems that make support scale.
Austin
Operations Lead (Member Support)
At Thatch, the Operations Lead (Customer Support) is the person who shapes how members, employers, and brokers experience the product when it matters most — and builds the team and systems to deliver that experience at scale. If you're a leader who's energized by developing people, solving hard operational problems, and turning great support into a genuine competitive advantage, this is where that work comes to life.
Austin
Operations Specialist
The Operations Specialist role at Thatch focuses on supporting operational workflows and scaling the Carrier Operations team by managing day-to-day tasks and key functions like payment reconciliation. The ideal candidate will have a track record of high-level execution in fast-growing startups and the ability to maintain consistency in a complex, evolving environment.
Austin
Product Support Specialist
Join our Operations team as a Product Support Specialist, where you'll become the go-to expert on our entire platform, guiding HR leaders through every step of the process. If you love solving complex problems and coordinating with cross-functional teams, including Engineering, Product, and Sales, this role is for you.
Austin
Program Manager, Operations Enablement
We’re seeking a program manager to build out operations enablement from scratch, including training, onboarding, playbooks, coaching, content, and systems. If you thrive in scrappy environments and gain energy from building programs to help fast scaling operations teams succeed, this is your moment.
Austin
Program Manager, Scaled Support
Thatch's support team is scaling fast, and the programs behind it (AI enablement, documentation, contractor and vendor management) are critical to where we want to go as a company. As our Program Manager, Scaled Support, you'll take full ownership of these programs, building the systems that let us grow support quality without growing cost at the same rate. It's a foundational, high-visibility role with a direct line to both customer experience quality and the health of our business.
Remote (US)
General & Administrative (2)
People Operations Generalist
We’re seeking a detail-oriented and people-program-obsessed member of our team. As a People Ops Generalist at Thatch, you’ll keep our people happy and operations running smoothly by supporting onboarding, offboarding and other HR processes. Our employees are our greatest asset and you’ll be the front line of making sure they have an excellent employee experience.
Remote (US)
Talent Acquisition Associate
Thatch is growing fast—and we need someone who loves the hunt for great talent as much as we do. As our Talent Acquisition Associate, you'll be part detective, part connector, part operator, helping us build the team that builds the future of healthcare benefits.
Remote (US)
Design (1)
Product Designer
As a Product Designer, you’ll craft end-to-end, beautiful, and trustworthy experiences that elevate the healthcare experience, shape our products and design system, and set a new standard for the insurance industry.
Remote (US)
Product (1)
Product Manager
We're looking for a Product Manager to own a meaningful product area from strategy through execution. You'll work closely with engineering, design, and cross-functional partners to solve complex customer problems, shape product direction, and deliver experiences that have a measurable impact.
Remote (US)
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Health benefits from the future
Thatch makes it easy to give your team great healthcare. You set a budget, and your employees spend it the way that works best for them.
