Decagon (@DecagonAI) / X

Decagon

608 posts

Decagon

@DecagonAI

AI agents for concierge customer experiences, trusted by the world's most impactful companies.

San Francisco

Joined January 2024

Pinned
Decagon
@DecagonAI
Jun 9
Introducing Duet Autopilot, the first verified self-improving AI agent for CX. It automates agent improvement by turning conversation signals into validated improvements ready for human review, helping agents get better with every conversation. 🧵
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Decagon
@DecagonAI
10h
Our infra team recently discovered a rare systems-level bug in open source PgBouncer. Here's how they tracked it down and contributed an upstream fix.
Article
How we debugged a latent PgBouncer bug across four layers of the stack
Written by @jonchiwong Recently, we migrated Decagon from GCP's managed connection pooler to self-managed PgBouncer. Because GCP’s managed pooler also uses PgBouncer, we expected the migration to be...
Decagon
@DecagonAI
Jul 30
We're proud to welcome Super, the savings super app that has put over $1 billion back in the pockets of everyday Americans, to the Decagon customer family.
Decagon
@DecagonAI
Jul 29
NYC office bringing back the mannequin challenge in 2026.
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Decagon
@DecagonAI
Jul 22
Decagon is now available on @awscloud Marketplace. Enterprises can now purchase Decagon directly through AWS Marketplace, making it even easier to deploy AI agents that deliver concierge customer experiences.