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Sendbird
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Sendbird
@SendBird
The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.
San Mateo, CA
sendbird.com
Joined December 2014
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  • user avatar
    Sendbird
    @SendBird
    Feb 23
    We had early access to @OpenAIDevs's new Realtime model, and it changes what’s possible for voice AI in production. OpenAI's Realtime model sets a new bar for what voice AI can do. The low latency and transcription accuracy alone are a step change — and what we've seen in early
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    Delight AI: AI concierge for stellar customer experiences
    From delight.ai
    667
  • user avatar
    Sendbird
    @SendBird
    Sep 30, 2025
    “There is no disruption in healthcare. There’s, at best, incremental transformation.” - @pelutran, CEO at @FerrumHealth 🎧 Listen to the full conversation → sendbird.com/blog/mindmaker…
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  • user avatar
    Sendbird
    @SendBird
    Sep 16, 2025
    95% of AI pilots stall. Enterprise scale? Not a solo climb. On the debut of MindMakers, @Get_Writer CSO Kevin Chung maps the ascent: 👨‍💻 Hands on keyboard → vendor + customer climb in sync 🤝 Hand on shoulder → vendor steadies as customer takes lead 🙌 Hands off → the
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  • user avatar
    Sendbird
    @SendBird
    May 6, 2025
    Here's how: @Lotte Homeshopping (one of Korea's largest retailers) built an AI agent named Moni using Sendbird's platform + @AnthropicAI's Claude 3.5 Sonnet to revolutionize their quality assurance process:
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  • user avatar
    Sendbird
    @SendBird
    May 1, 2025
    Omnipresent AI is going to ch... you know what, everyone keeps 𝘵𝘦𝘭𝘭𝘪𝘯𝘨 you that AI is going to change everything. We'll 𝙨𝙝𝙤𝙬 you. #omnipresentai #aiagents #customerservice #ai
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