GetWidget Blog — AI Engineering Notes

HIPAA-Compliant AI: A Deployment Checklist

Navin Sharma — Fri, 31 Jul 2026 14:00:00 GMT

A practical checklist for deploying HIPAA-compliant AI: PHI handling, BAAs, de-identification, audit controls, and reference architecture.

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Ambient Clinical Documentation: How It Works and What to Check

Navin Sharma — Fri, 31 Jul 2026 11:30:00 GMT

How ambient clinical documentation works end to end, how to evaluate accuracy and safety, and what to check before you deploy.

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AI Medical Scribe: Build vs Buy (2026 Guide)

Navin Sharma — Fri, 31 Jul 2026 09:00:00 GMT

A build-vs-buy guide to AI medical scribes: pipeline architecture, accuracy and clinician review, EHR integration, and how to choose.

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How to Evaluate AI Agents: The Eval Methodology

Navin Sharma — Sat, 20 Jun 2026 12:23:51 GMT

A practical guide to AI agent evaluation: outcome vs trajectory eval, task-success and tool-call accuracy, golden datasets, LLM-as-judge, and CI eval gates.

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Enterprise AI Agent Implementation: A Build Guide

Navin Sharma — Sat, 20 Jun 2026 12:22:49 GMT

Enterprise AI agent implementation done right: SSO identity, per-user RBAC tool scoping, guardrails, audit logging, HITL, and a phased rollout.

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AI Agent Architecture: Patterns, Loops & Orchestration

Navin Sharma — Sat, 13 Jun 2026 03:54:14 GMT

The real AI agent architecture patterns: ReAct, plan-and-execute, reflection, routing and multi-agent orchestration, with tradeoffs and failure modes.

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How to Build a Customer Service AI Agent

Navin Sharma — Fri, 12 Jun 2026 04:26:13 GMT

Build a custom AI customer service agent: intent routing, tool calls, escalation, guardrails, eval, plus an honest build-vs-buy call.

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AI Use-Case Prioritization Framework

Navin Sharma — Thu, 11 Jun 2026 02:48:45 GMT

An AI implementation consulting framework that scores AI use cases on value, feasibility, data readiness, and risk into a sequenced delivery roadmap.

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The ROI of AI Business Consulting: How Value Is Measured

Navin Sharma — Thu, 11 Jun 2026 02:48:40 GMT

Where AI business consulting ROI comes from, the payback and NPV math with worked examples, leading vs lagging indicators, and when it does not pay.

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How to Run an AI Readiness Assessment

Navin Sharma — Wed, 10 Jun 2026 04:17:11 GMT

Run an AI readiness assessment in 14 days: a six-dimension weighted scorecard, the rubric, a Python scoring formula, and what to do with a low score.

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AI Strategy Consulting: What to Expect

Navin Sharma — Wed, 10 Jun 2026 04:16:48 GMT

What to expect from AI strategy consulting: the 4 engagement phases, deliverables, maturity models, opportunity scoring, and the red flags of bad strategy work.

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Customer Support Automation: The Architecture, Code, and Build-vs-Buy Math

Navin Sharma — Sat, 30 May 2026 15:50:41 GMT

Customer support automation done right: the 5-layer architecture, routing code, a 2026-Q1 deflection eval, cost-per-resolution math, and a build-vs-buy call.

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AI Automation Solutions: The 2026 Buyer's Selection Guide

Navin Sharma — Thu, 28 May 2026 07:23:57 GMT

Score AI automation solutions on 8 weighted criteria: orchestration, eval gates, audit logs, model-agnosticism. Named tools, 2026-Q1 benchmarks, scoping scripts.

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AI Customer Support Software in 2026: Eval Methodology, 10 Vendors Scored, and When to Build

Navin Sharma — Thu, 28 May 2026 07:23:57 GMT

Score AI customer support software on 6 criteria before you sign. 10 vendors benchmarked, 2026-Q1 deflection data, build-vs-buy cost math. Start the eval.

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AI Developer Salary Guide 2026 — Source-Bound Market Data

Navin Sharma — Sun, 24 May 2026 07:02:39 GMT

AI developer salaries by stack and seniority, sourced from Levels.fyi, Indeed, ZipRecruiter, PwC AI Jobs Barometer. Hiring decision matrix: in-house vs contractor vs agency vs freelance.

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Custom AI Solutions vs Off-the-Shelf: 2026 Decision Guide

Navin Sharma — Sun, 24 May 2026 06:55:39 GMT

When to build custom AI vs buy off-the-shelf — decision tree, named tools, hybrid pattern, data-residency angle. 2026-Q1 eval benchmarks vs ChatGPT Enterprise, Copilot, Glean.

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RAG Chatbot Architecture: 5-Stage Build Guide (2026)

Navin Sharma — Sun, 24 May 2026 06:55:38 GMT

5-stage RAG chatbot architecture on pgvector + Claude Sonnet 4.6 + Cohere Rerank. Confidence-gate flow, eval methodology, cost by component. 2026-Q1 benchmarks.

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AI Automation Platform: 10-Axis Buyer Rubric (2026)

Navin Sharma — Sun, 24 May 2026 06:16:48 GMT

Score AI automation platforms on 10 operator axes: eval gate, audit log, kill-switch, TCO, lock-in. 6 platforms scored. Buyer tool, not a vendor listicle.

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AI Workflow Automation Tools: Operator Rubric (2026)

Navin Sharma — Sun, 24 May 2026 06:16:45 GMT

Score 13 AI workflow automation tools on 12 operator criteria — eval coverage, audit-log depth, kill-switch, per-call cost. 2026-Q1 benchmarks, no vendor pitch.

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AI Consulting Firms: A 6-Criteria Scoring Rubric (2026)

Navin Sharma — Sun, 24 May 2026 06:16:44 GMT

Score AI consulting firms on 6 weighted criteria — eval maturity, named stack, audit logs, engagement shape. 12 firms scored. Start the audit conversation.

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Automated Customer Service: Architecture + Cost (2026)

Navin Sharma — Sun, 24 May 2026 06:16:44 GMT

Multi-tier intent routing on Claude Haiku 4 + Sonnet 4.6 with pgvector RAG. Cost per ticket math, kill-switch pattern, 2026-Q1 deflection benchmarks.

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Ecommerce Chatbot: Shopify + RAG Build Guide (2026)

Navin Sharma — Sun, 24 May 2026 05:33:22 GMT

A working ecommerce chatbot build: Shopify Admin API, RAG over product catalog, WISMO, abandoned-cart recovery, Claude routing, and a 500-conversation eval.

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AI Agent Benchmark: A 6-Axis Reliability Rubric for Production Agents

Navin Sharma — Fri, 22 May 2026 18:45:00 GMT

Why "agent accuracy" is useless, the six sub-metrics we actually score (completion, trajectory, tool-use, recovery, refusal calibration, cost), and the methodology behind our 2026-Q3 agent reliability benchmark.

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RAG Benchmark Methodology: How We Score Retrieval + Generation in 2026

Navin Sharma — Fri, 22 May 2026 18:45:00 GMT

The four-axis frame we score on (recall, faithfulness, relevancy, cost-per-query), the Ragas metrics, the corpus + judge selection, and the failure modes — the methodology behind our 2026-Q2 RAG benchmark on getwidget.dev.

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WhatsApp AI Chatbot Build Guide: From WhatsApp Cloud API to Production (2026)

Navin Sharma — Fri, 22 May 2026 07:36:55 GMT

Build a production WhatsApp AI chatbot in 6 days — WhatsApp Cloud API webhook handler, Claude prompt template, escalation flow, cost-per-message math, and the rollback plan we actually use.

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