Guides/Email/Get started with Professional Email

Get started with Professional Email

Last reviewed on October 24, 2025

With Professional Email, you can access your mailbox through your WordPress.com dashboard, mobile apps, and other apps. In this guide, you will learn how to access your mailboxes.

Access your mailbox

Once you have purchased the Professional Email subscription, you can access your email inbox directly through your WordPress.com dashboard.

Follow these steps to access your Professional Email mailboxes:

  1. Visit your site’s dashboard.
  2. Navigate to Upgrades → Emails (or Hosting → Emails if using WP Admin).
  3. Click the mailbox you wish to open.
  4. Enter the email address and password you created when you set up the account.

You can also access your mailbox by visiting https://wp.titan.email/login/ and entering your email address and password.

An arrow from the "Upgrades" menu to the emails submenu.

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When you purchase Professional Email, WordPress.com automatically adds DNS records to your domain name.

If you are unable to access the link to your mailbox, verify that your domain name’s DNS records are properly set up.

Add email to your phone

You can access your Professional Email mailbox on iPhone and Android using the Titan mobile app and other email apps.

To access your Professional Email mailbox on your smartphone using Titan’s apps, visit the following guides:

For other apps, see the next section of this guide.

The inbox in the Professional Email Titan mobile app.

Add email to other apps

You can access your Professional Email mailbox using other email apps on both smartphones and computers, like Apple Mail, Gmail, Android’s default mail app, Outlook, Thunderbird, and any other app that supports IMAP or POP protocols.

To configure Professional Email (Titan) on third-party apps, take the following steps:

  1. First, you must enable third-party email access in your Titan settings.
  2. Then, visit the relevant guide from Titan for setting up third-party mail apps:

About email security and deliverability

WordPress.com automatically configures email security records (SPF, DKIM, and DMARC) for your Professional Email when you purchase it. These records help prevent spam and improve email deliverability. You don’t need to take any additional action.

Note: These Professional Email security records are separate from the email authentication records used for your WordPress.com site.

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