This incident is now resolved. All sources in the Europe region are processing in real time and the delayed backlog has been processed in full.

What happened: On September 3, we consolidated several EU Telemetry clusters onto new, higher-capacity infrastructure. The cutover multiplied concurrent write streams on the cluster, and the volume of concurrent inserts saturated per-host write throughput on I/O contention. Ingestion fell behind, and affected sources saw delays in Live tail, dashboa...

Data processing in the Europe region has returned to normal following yesterday's migration. No data was lost. Some remaining historical data is catching up and will be filled shortly.

We apologize for the trouble and thank you for your patience! Please reach out to hello@betterstack.com with any questions. We'll be happy to help.

Maintenance ended