http://support.userland.com/manila/ en-us Wed, 28 Jan 2004 23:57:39 GMT Wed, 28 Jan 2004 23:57:39 GMT http://blogs.law.harvard.edu/tech/rss UserLand Frontier v9.5 http://support.userland.com/manila/2004/01/27 <font size="+1"><b>Manila Support Home Page</b></font> 3e636df813c328f536e7e588e25b538e UserLand Support http://support.userland.com/manila/2004/01/27 Welcome to the Manila Support website. You can use this site to get help with your Manila installation from UserLand Customer Support, report bugs, and track your past issues and resolutions. 0e606138685f5b5580fb25b59f2c4574 UserLand Support http://support.userland.com/manila/2004/01/27 This site is also a jumping-off point for user and developer documentation, and public discussion areas. It links to related sites that help Manila users and administrators get the information they need and to stay up to date. 118992ff51d24fe417e331a8a9e6f58f UserLand Support http://support.userland.com/manila/2004/01/27 <b>How do I report a bug or ask for support?<a name="howDoIReportABugOrAskForSupport">&nbsp;</a><a href="#howDoIReportABugOrAskForSupport" title="Permanent link to 'How do I report a bug or ask for support?' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> 907725e1c306a1240f5ad8722a98b41a UserLand Support http://support.userland.com/manila/2004/01/27 The best way to get support is to use the Problem Report <a href="http://support.userland.com/manila/problemReport">page</a> on this site. These posts go directly to UserLand's customer support people, and will be responded to promptly, in the order they are received. 1eb505e140b20e17692fc2de1f007cc3 UserLand Support http://support.userland.com/manila/2004/01/27 To report an issue, you'll need your current Manila serial number. If you don't know your serial number, read the instructions on <a href="http://support.userland.com/manila/howToFindYourSerialNumber">this page</a> for obtaining it. e986ba38adf8e675121d3e4f0de12c65 UserLand Support http://support.userland.com/manila/2004/01/27 If you suspect a security problem in Manila or Frontier, send email to security@userland.com. We take security very seriously, and will repspond to suspected security-related issues immediately. 1c7831065e9974c342fa98c8d78697ab UserLand Support http://support.userland.com/manila/2004/01/27 <i><b>Important:</b> Do not post notices of suspected security issues on public forums.</i> 2a7e6d3c49de26eb9624bac7abb7b663 UserLand Support http://support.userland.com/manila/2004/01/27 <b>Documentation<a name="documentation">&nbsp;</a><a href="#documentation" title="Permanent link to 'Documentation' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> 1d090136c31f85ba48703a8d27012632 UserLand Support http://support.userland.com/manila/2004/01/27 All the documentation for Manila is public, and available via the <a href="http://frontier.userland.com/directory/7708">directory</a>. Also be sure to check out the <a href="http://frontier.userland.com/searchPage">Frontier search page</a>, it covers all the Frontier documentation, discussion groups and mailing lists. 5c932948518f253f175c79f12177a4e6 UserLand Support http://support.userland.com/manila/2004/01/27 The <a href="http://frontier.userland.com/usersGuide">Frontier and Manila User's Guide</a> contains documentation on administering Manila websites and the server. 41b58310e259e9bc64f874940de25bd9 UserLand Support http://support.userland.com/manila/2004/01/27 <b>Public forums and references<a name="publicForumsAndReferences">&nbsp;</a><a href="#publicForumsAndReferences" title="Permanent link to 'Public forums and references' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> 80504803cf797d60d989260ed47e8524 UserLand Support http://support.userland.com/manila/2004/01/27 The <a href="http://manila.userland.com/discuss/">Manila Discussion Group</a> is an active public forum of Manila users and UserLand staff, where you can ask for help with Manila. 60f61abb6a51d5482f24fa57fac24f01 UserLand Support http://support.userland.com/manila/2004/01/27 If you're a less experienced Manila user, you may also want to read through the materials on the <a href="http://manilanewbies.userland.com/">Manila Newbies website</a>, and/or ask for help on its <a href="http://manilanewbies.userland.com/discuss/">discussion group</a>. 4f20e9be750061126d0ca8a19a38360a UserLand Support http://support.userland.com/manila/2004/01/27 Many advanced users also follow the <a href="http://frontier.userland.com/discuss/">Frontier Discussion Group</a>. (See Developer Resources <a href="#developerResources">below</a>.) If you have questions about server administration, that's a good place to ask them. 8f3d068bb04e88038e434bd947fe209d UserLand Support http://support.userland.com/manila/2004/01/27 <b>Major software versions<a name="majorSoftwareVersions">&nbsp;</a><a href="#majorSoftwareVersions" title="Permanent link to 'Major software versions' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> f77c9515632323eadcd7d07e0e8ed284 UserLand Support http://support.userland.com/manila/2004/01/27 One or two times a year we release new versions of the complete Manila package. 8acf6ec5a63eeb8eacdbb480a3c922a2 UserLand Support http://support.userland.com/manila/2004/01/27 You can always get a fresh copy of the latest version of Manila from the <a href="http://manila.userland.com/download">download page</a>. When we release a new version, we also release a package that upgrades an existing installation of Manila to the new version. 58a6e5ae406b1a02e15c06b589e7561f UserLand Support http://support.userland.com/manila/2004/01/27 <b>Interim features and fixes<a name="interimFeaturesAndFixes">&nbsp;</a><a href="#interimFeaturesAndFixes" title="Permanent link to 'Interim features and fixes' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> 7b8e691f1bc234ef5bc146d6ce9c25df UserLand Support http://support.userland.com/manila/2004/01/27 In between full releases of Manila, we release updates to the various object databases. These updates are available via the Admin website, or the Update command in the application's Main menu. cf20428c0b6a563989437e106f901d8f UserLand Support http://support.userland.com/manila/2004/01/27 For current list of updates, see the <a href="http://updates.userland.com/manila">Manila Updates page</a>. 4fb5f7cf8c42305aa068d046578f3dec UserLand Support http://support.userland.com/manila/2004/01/27 <b>Developer resources<a name="developerResources">&nbsp;</a><a href="#developerResources" title="Permanent link to 'Developer resources' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> 479f5692f15364b933751e785b262226 UserLand Support http://support.userland.com/manila/2004/01/27 Most of the developer documentation is available on the <a href="http://frontier.userland.com/">Frontier website</a>. 2fd178565242959f10bd1d11ac07ae79 UserLand Support http://support.userland.com/manila/2004/01/27 The <a href="http://groups.yahoo.com/group/manila-dev/">Manila-Dev mail list</a> is for developers who are interested in participating in the ongoing development of Manila. We occasionally release beta software through this mail list, in order to solicit feedback before new features are added to the product. The list is also a good place to ask questions if you're interested in customizing Manila, or to announce your own extensions and additions to Manila. 8b2945cb3af09cd1d5ec459316ee5480 UserLand Support http://support.userland.com/manila/2004/01/27 The <a href="http://frontier.userland.com/discuss/">Frontier Discussion Group</a> is a forum for developers who create their own software in Frontier. If you have questions about development in or around Frontier, it's a great place to ask for help. Many of the members of this group are Manila developers, but the group also includes people who build other software in Frontier. 69f8834bf5a9386d473d274ccd5efa79 UserLand Support http://support.userland.com/manila/2004/01/27 The <a href="http://lists.userland.com/mailman/listinfo/frontier-users">Frontier-Users mail list</a> is read by most of the same people on the Frontier Discussion Group. Which one you prefer to use is up to you. 785105be5d06adc7f57640cef76babda UserLand Support http://support.userland.com/manila/2004/01/27 Frontier's built-in scripting language is called UserTalk. <a href="http://docserver.userland.com/">DocServer</a> is a UserTalk reference website, which describes many of Frontier's built-in verbs. 27db3dd743b1aaa4a27119f367b2c468 UserLand Support http://support.userland.com/manila/2004/01/27 <b>News pages<a name="newsPages">&nbsp;</a><a href="#newsPages" title="Permanent link to 'News pages' in archive."><img src="http://www.scripting.com/images/leftArrow.gif" height="9" width="11" border="0"></a></b> fe2d3036fff23abbf25e0bed91129eb5 UserLand Support http://support.userland.com/manila/2004/01/27 We announce new versions on the <a href="http://productnews.userland.com/newsItems/departments/frontierAndManila">Product News website</a>. This page also links to all major developments in the Frontier/Manila community. b1e2e46f460a45359ee80482a49dafbf UserLand Support