Managed IT Services
Proactive monitoring, patching, backups, and helpdesk. We run your IT so you can run your business.
Learn more about Managed IT Services
Honolulu · Hawaii MSP since 2014
Security-led IT for the Hawaii businesses that can’t afford to guess.
Managed IT, live-answered support, and a locally owned 24/7 Security Operations Center — one Honolulu team, so your systems stay quiet and your data stays out of headlines.
A Honolulu engineer reviews your setup and flags the highest-risk gaps — no obligation, response within one business day
Featured In & Recognized By
Locally owned since 2014
Hawaii-grown, not a mainland reseller with a local phone number.
Our leadership has led technology programs at Microsoft, Accenture, Amazon, and the Department of Defense — and brought that depth home to Honolulu. We’re a founding member of CyberHawaii.
Meet the team behind HI Tech Hui
The problem
For most Hawaii businesses, IT only gets attention after something breaks.
The helpdesk lives with one vendor, security with another, and Microsoft 365 with whoever set it up years ago. No one owns the whole picture — so patches slip, backups go unchecked, and the first sign of trouble is a ransomware note, a failed audit, or a day of downtime your team can’t bill for. On an island, waiting on a mainland provider to call back only makes it worse.
You shouldn’t have to become an IT expert to know your business is protected. You just need one local team that owns the outcome.
What we do
IT services for Hawaii — one partner for managed IT, helpdesk, and cloud.
We unify the IT services most companies have to stitch together — helpdesk, infrastructure, Microsoft 365, cloud, and IT security basics — under one local team accountable for outcomes.
Whether you need full managed IT services in Honolulu or day-to-day IT support in Honolulu and across Hawaii, our team runs it from one Kakaako office — no reseller hand-offs, no mainland call queue.
IT Support
A live person on the phone in Honolulu. Remote and on-site help for the issues that stop your team.
Learn more about IT SupportCybersecurity
Risk assessments, identity, vulnerability and incident response — led by a team that speaks at security conferences, not just sells the software.
Learn more about Cybersecurity24/7 SOC via Cyberuptive
Security monitoring is provided 24/7 by our sister company, Cyberuptive, with named escalation contacts on both teams.
Visit Cyberuptive’s SOC pageCloud & Microsoft 365
Tenant design, migration, identity, and governance for Microsoft 365 and hybrid cloud environments.
Learn more about Cloud & Microsoft 365Compliance & Risk
HIPAA, PCI, CMMC and SEC-aligned assessments, policies, and remediation roadmaps you can actually execute.
Learn more about Compliance & Risk
Why HI Tech Hui
Hawaii’s managed IT partner — built for businesses that can’t afford downtime.
Most managed service providers can keep the lights on. We go further: security basics like MFA, patching, backups, and device management are built into every IT service we deliver. For 24/7 security monitoring and incident response, we work alongside our sister company, Cyberuptive.
That’s the difference: the same team that configures your environment is the one supporting your users and standing behind the outcome.
Read our storyWhat you can expect
- Quarterly business reviews with measurable IT and security outcomes
- Documented runbooks and response playbooks for recurring issues
- 24/7 security monitoring available through our sister company, Cyberuptive, with named escalation contacts on both teams
- Transparent pricing tied to user and device counts, no surprise line items
- A 30-day onboarding plan with a named engineer and clear milestones
- Responsive support from a Hawaii-based team that knows your environment
Hawaii business IT, done right
Steady, secure technology for the companies that keep Hawaii running.
For more than a decade we’ve helped law firms, clinics, finance teams, builders, and operators across the islands modernize their IT and harden their security — without drama, downtime, or buzzwords.
01 — Responsive
Hawaii-based IT support
Helpdesk, escalation, and on-site work delivered by a team that operates in the same time zone, speaks the local context, and shows up when you need them.
02 — Secure
Security built in, not bolted on
MFA, patching, backups, and device management are part of every managed IT engagement. For 24/7 monitoring and response, our sister company Cyberuptive takes over.
03 — Accountable
Outcomes, not status colors
Quarterly business reviews with real metrics. Documented runbooks. Transparent pricing tied to your users and devices, with no opaque fees.
Meet HI Tech Hui
How we deliver managed IT and cybersecurity in Hawaii
A quick look at the team, the operating model, and the work we do to keep Hawaii businesses secure and running.
2014
Serving Hawaii since
15–60 min
Critical ticket response
6+
Industries supported
100%
Honolulu-based response
Industries we serve
Specialized for the regulated, the busy, and the indispensable.
From firm partners to clinic administrators to plant operators, we tune our delivery to the operational realities of each industry.
Law Firms
Document security, mobility, and discovery readiness for partners and paralegals.
Law firm ITHealthcare
HIPAA-aligned IT and security for clinics and provider groups.
Healthcare ITFinance & Professional Services
Confidentiality, audit-readiness and uptime for advisors, CPAs and consultants.
Finance & pro servicesGovernment Contractors
CMMC readiness, NIST SP 800-171 controls, and Microsoft 365 GCC for Hawaii defense and federal contractors.
CMMC & gov contractor ITConstruction & Trades
Office and field IT, jobsite connectivity, and project software for Hawaii contractors and trades.
Construction & trades ITFood & Beverage
POS uptime, network segmentation, and Microsoft 365 for restaurants, breweries, and producers.
Food & beverage IT
Where we work
Managed IT and cybersecurity across the Hawaiian Islands.
We’re based in Honolulu and provide IT services across Hawaii — on Oahu, Hawaii Island, Maui, and Kauai — with remote coverage and scheduled on-island visits.
Honolulu & Oahu
Our home base — managed IT, helpdesk, and on-site support for Honolulu and greater Oahu businesses.
IT services in HonoluluKapolei
IT support and cybersecurity for West Oahu’s growing business and commercial corridor.
Managed IT in KapoleiHilo
Managed IT and security for East Hawaii Island offices, clinics, and trade businesses.
Managed IT in HiloKona
West Hawaii Island IT support, Microsoft 365, and managed IT.
Managed IT in KonaMaui
Managed IT, cloud, and cybersecurity for Maui businesses that can’t afford downtime.
Managed IT in MauiKauaʻi
Remote-first managed IT and security for Garden Isle offices and operations.
Managed IT in Kauaʻi
Trusted by businesses across Hawaii
What our clients say
⭐ Rated 4.5 out of 5 on Google across 25 reviews. Organizations across Honolulu and throughout Hawaii trust HI Tech Hui for reliable IT support, proactive cybersecurity protection, and responsive service.
“At day one, HI Tech Hui was able to target our IT challenges and apply solutions with impressive urgency. Due to their amazing responsiveness and IT expertise, we have been able to save time and focus our attention on our day-to-day operations.”
Anthony S.Business Development & Marketing
“When our customers ask us to refer them to an IT Security company, we always recommend HI Tech Hui, they are Hawaii’s cybersecurity experts. When it comes to protecting our customers’ network and systems there is no other company we trust more.”
Jared G.President
“So far we are really happy with the Cylance implementation. I am so glad that we signed up for the threat zero services. I would highly recommend that your clients get this consulting service.”
David T.IT Director
“Cylance just works! It does its job quietly, reliably, and quickly. After installing CylanceProtect, neither of my clients has had a virus in over 18 months. It has freed up a lot of my time to do more important tasks.”
Henry D.CEO
Verified customer satisfaction
Independent CSAT score verified by Ovation, based on post-service customer surveys.
Get started
Your IT & cybersecurity assessment
Understanding your current technology environment is the first step toward improving IT performance, security, and reliability.
-
1
Get in touch
Call us today or complete our online form to connect with our team and discuss your IT support and cybersecurity needs.
-
2
Schedule your assessment
We evaluate your current IT environment, identify technology gaps, cybersecurity risks, and opportunities to improve system performance.
-
3
Review your technology roadmap
We provide a personalized technology and cybersecurity roadmap outlining recommended improvements, security enhancements, and strategic IT initiatives.
Common questions
Quick answers about HI Tech Hui
What IT services does HI Tech Hui offer?
We offer five core IT services for Hawaii businesses: managed IT, IT support and helpdesk, IT security basics, cloud and Microsoft 365, and compliance support. All delivered by one Honolulu-based team. 24/7 security monitoring is provided by our sister company, Cyberuptive.
What does HI Tech Hui do?
HI Tech Hui is a Honolulu-based managed IT services provider. We deliver helpdesk, infrastructure management, Microsoft 365, cloud, and IT security basics to Hawaii businesses.
How are HI Tech Hui and Cyberuptive related?
Cyberuptive is our sister company for cybersecurity. HI Tech Hui delivers managed IT and IT support to Hawaii businesses; Cyberuptive provides 24/7 security monitoring, incident response, and penetration testing, with named escalation contacts on both teams.
Where are you located, and who do you serve?
Our office is at 401 Kamakee St Suite 206, Honolulu, HI 96814. We serve businesses across Oahu and the neighbor islands, and we’ve been operating in Hawaii since 2014.
Who provides 24/7 security monitoring?
Our sister company, Cyberuptive, operates a 24/7 Security Operations Center with live analysts. See Cyberuptive’s SOC as a Service.
What size of business do you work with?
We typically partner with Hawaii organizations from 25 to 500 users, including law firms, healthcare practices, finance and professional services firms, utilities, construction companies, and accounting practices.
How do I get started?
Call (808) 206-8549 or request an assessment. We’ll review your environment, identify the highest-impact gaps, and outline a clear next step.
Ready when you are
Let’s scope your IT & security plan.
Talk with a Honolulu-based engineer about managed IT, cybersecurity, or a 24/7 SOC handoff. We’ll review your current environment, identify the highest-impact gaps, and outline a clear next step — with no obligation.
