The most effective messages your organization sends aren't the ones that go to everyone; they're the ones that feel like they were written specifically for each of your supporters. We’re excited to share two updates that will make crafting that outreach easier for your team.

Smart fields in text blasts

You can now personalize your text messages with supporter data: first name, donation history, membership status, recruiter code, and more. A new editor replaces the text area, so smart fields are easy to insert as you compose.

Suggested next donation

A new smart field calculates a personalised ask amount for each recipient based on their last donation. Available in text and email blasts, it will automatically populate 1.25x their last gift. If you use it in email, it will hyperlink to the donation page with a prepopulated donation amount. In text messages, you’ll find a second smart field to include the corresponding URL.

What's new

AI tools like Claude, ChatGPT, and Gemini are increasingly how people find information online, similar to how search engines like Google work. You can now control whether these tools are allowed to read and index your site's content. The setting is on by default and can be turned off at any time by navigating to Site settings > Basic > Allow AI crawlers.

Things to know

• Changing this setting has no effect on your search engine indexing preferences. You can have AI crawlers on while search engine indexing is off, or the other way around.
• Content on password-protected pages is never accessible to crawlers, regardless of this setting.

What's new

Link by Stripe is now available as an express payment option on Donation (v2) pages. Supporters with a Link account can complete their donation in seconds using their saved payment details.

Highlights

• Link is available automatically wherever you have express payment options enabled. No additional setup required.
• Donors with an existing Link account will see their saved payment details pre-populated at checkout.
• Donors new to Link can opt to save their card details for future donations.
• For US-based nations, Link also supports saved bank account details, giving donors a direct bank payment option.

Availability

Available on all modern Donation (v2) pages that have express payment options enabled.
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💡 Tip: Not seeing Link? Make sure your donation pages have been updated!

What's new

You can now schedule automatic text reminders for your events, alongside the existing email reminders. Set up to five text reminders per event to send hours, days, or weeks before the event start time, directly from the event's Autoresponses tab.

No more saved filters and scheduled blasts for every event. Configure once, and reminders go out to everyone who RSVPs.

Highlights

• Up to 5 text reminders per event, on top of 5 email reminders.
• Schedule by hours, days, or weeks before the event.
• Choose the broadcaster that sends the reminder. Only broadcasters with a phone number attached are eligible.
• Default SMS template at the theme level so all events start from your standard message.
• Available on calendar pages for user-submitted events.

Availability

• US, UK and Canada: available with a texting plan and (for US) a completed 10DLC registration.
• Customers without texting see only email reminders.

Billing

• Standard plans: if a scheduled reminder would exceed your available credits, your texting plan auto-upgrades to the next tier when it sends.
• Enterprise, network, and alliance plans: sending is never blocked. Overages are invoiced retrospectively by the Sales team.
• All plans: You'll receive a billing warning email 24 hours before any reminder that may trigger an upgrade.

Things to know

• Plan downgrades or removing the texting add-on will cancel any scheduled text reminders.
• Text and email reminders share the same queue as your text blasts. To avoid delays, use a dedicated broadcaster and phone number for reminders.
• Recipients without a textable mobile number on file are skipped and don't count against your credits.

We’ve released a set of improvements to the Finances and People sections to give you a clearer view of your fundraising and more powerful ways to segment your donors.

These updates are designed to help you quickly understand performance, catch issues like failed or refunded donations, and take action with confidence.

💰 Finances: Clearer reporting and better visibility

📊 New summary stats bar

See key fundraising metrics at a glance:

• Total raised
• Number of transactions
• Average donation
• Number of contributors

These update dynamically as you apply filters.

Learn more about summary bar metrics.

🔍 See and filter ALL donation statuses

You can now view and filter transactions by:

• Succeeded
• Failed
• Pending
• Refunded

No more missing refunds or hidden failures, everything is visible in one place.

Learn more about donation statuses.

🧩 New filters in Finances

Donation status is (succeeded, failed, pending, refunded)
→ View all failed or pending transactions so nothing slips through the cracks

Payment processor is

→ Reconcile transactions by merchant account or compare performance across processors

🔄 Reorganized finance table (new!)

We’ve reordered the Finances table to emphasize transaction data first.

• Amount and status now appear before donor information
• The layout better reflects that this is transaction level data, not just people data

💡 Why these filters? Because you can…

Recover lost revenue
​Filter by Failed to follow up with donors whose payments didn’t go through

Monitor refund trends
​Filter by Refunded to identify disputes or systemic issues

Compare processors

Filter by payment processor to reconcile or analyze performance

👥 People: Build smarter donor segments

We’ve added new filters to help you better understand donor behavior and create targeted lists.

🧩 New filters in People

Has a recurring donation
​→ [has / has not]
​Split your database into recurring donors vs. one-time donors

Recurring donation frequency with status
​→ Frequency: monthly or annual
→ Status: active, canceled, failing, failed
​Find active donors, identify churn risk, or follow up on failing payments

Recurring donation started
​→ [is / before / is before or on / after / is after or on / is between]
​Identify recurring donors from a specific timeframe

Amount donated over time

→ Filter by amount + timeframe

Segment donors based on total giving (example: mid-level or major donors)

💡 Why these filters? Because you can…

Measure campaign success
​Find everyone who became a recurring donor during your last campaign

Prevent donor churn
​Identify donors with failing recurring payments and reach out early

Target the right ask
​Segment donors by total giving to tailor outreach

Re-engage lapsed supporters

Find donors who previously gave but no longer have an active recurring donation

🔧 Developers

The Donations API v2 now includes a read-only payout_id attribute
→ Makes it easier to reconcile transactions with external accounting systems

You can now schedule automatic reminder emails for your events. This long-requested feature helps ensure supporters receive timely notifications and improves attendance, all with minimal effort from your team.

Key Features

• Schedule up to 5 reminder emails per event
• Send reminders hours, days, or weeks in advance
• Reminders respect the event’s time zone
• Default reminder scheduled 2 days before new events
• ICS file attached to email reminder for easy add to calendar

Benefits

• Reduces manual follow-up and last-minute scrambles
• Helps supporters feel valued and informed
• Supports consistent, professional event execution

For full instructions on setting up event reminders, see the documentation.

P.S. We’ve also redesigned the printed RSVP list to make it easier to use at the door. The new layout includes a clearer table, more attendee details, and built-in checkboxes so you can quickly mark who has arrived.

"Add to Calendar" links are now built directly into event RSVP autoresponse emails. This update helps you reduce no-shows and provides a better experience for your supporters, allowing them to add your event to their calendar in one click.

What's Included:

• Calendar links are included automatically in autoresponse emails.
• Supporters can add events to major platforms like Google Calendar, Outlook, and Apple Calendar.
• The default autoresponse email has also been updated to show more information, making it easier to edit and preview.

The feature is enabled automatically for all new events you create if you’re using a stock theme. If you’re using a custom theme, you can enable this feature in a couple of minutes by upgrading your event autoresponse theme files. Learn how in our documentation.

🌈 Stock Raise theme update

Our updated Raise theme makes it easier to personalize your site without needing a developer.

New updates include:

• An easier way to customize fonts
• An easier way to customize colors
• Enable/disable sticky nav
• Enable split address fields
• Easily change logo size
• Enable hero image full width
• Built-in French and Spanish translations
• Improved accessibility for screen readers and all site visitors

If you’re using an older theme, now’s a great time to switch. Learn more about the capabilities of the Raise theme.

✨ Navigation improvements

We’ve updated the website control panel to make it easier to find what you need and take action quickly.

What’s new:

• Cleaner page navigation with empty tabs hidden to reduce clutter
• Quick action dropdown to simplify page management
• Smarter dashboard defaults you’ll now land on your activity dashboard if no goals are configured for a helpful overview

We're excited to launch three new ActionButton design features that will allow you to seamlessly integrate buttons on your website. These new features are designed to help you stay on brand, build supporter trust, and maximize conversions.

Here’s what’s new:

• Custom Background Colors: Buttons are no longer white by default. You can set the background color of your buttons to match your brand.
• Choose Your Font: You can now select the font you want your button to use so it matches your website.
• Portrait Mode: A new tall, narrow portrait layout is now available. This layout is ideal for website sidebars or placing a form next to your page content.

These new features are now available for all paid plans, including NationBuilder Pro and Enterprise as well as ActionButton - Standard. Try them out today!

Recognize and report on the key influencers who contribute to your success by attributing soft credits to your donations.

This new feature gives your team better visibility into who is driving giving behavior:

• 🫶Assign credit: When adding or editing a donation in your control panel, you can now attribute credit to multiple people or organizations in the soft credit recipient field.
• 📈Track influence: A new "soft credited" tab will appear on the recipient's profile, showing every donation they've helped secure and their total influence amount.
• 🤝Report on connectors: Use new filters to build lists of your top influencers.

To get started, head to the "Finances" tab to add a new donation or learn more in our support documentation.