Managed IT, cybersecurity and software for manufacturers and growing businesses

Preferred Data provides managed IT support with 24/7 monitoring, cybersecurity and ransomware protection, cloud migration and management, AI transformation, custom software development, and the PDC Software Suite for manufacturers. We serve Greensboro and the Piedmont Triad from our High Point office with both remote and on-site support.

Our managed IT plans are priced per user per month, with the servers, firewalls, and other equipment we manage covered on the same agreement. Your price depends on the plan level, the number of users and devices, and any compliance needs. See our pricing page for plan details, or request a free quote for an exact number.

Call (336) 886-3282 and critical issues are worked first, starting with remote support right away. Preferred Complete includes 24/7 support, and Preferred Professional adds priority response with extended hours, while every plan includes 24/7 security monitoring. When a fix needs hands on site, a technician from our High Point office travels anywhere within 200 miles.

Preferred Data has served North Carolina businesses from High Point since 1987, which is 39 years, and our clients stay with us for more than 20 years on average. We combine managed IT and cybersecurity with our own manufacturing software, the PDC Software Suite. Our local team provides on-site service within 200 miles of High Point, not just remote support.

Yes. Manufacturing is a core focus, and we have supported NC manufacturers for 39 years. We build and support the PDC Software Suite, an ERP system designed for manufacturing operations, and provide OT/IT integration for production systems, cybersecurity, and managed IT. We support furniture, textile, and industrial manufacturers across the Piedmont Triad, and for defense suppliers we help prepare for CMMC and align with NIST 800-171.

Yes. Our AI transformation services start with an AI readiness assessment to find the best opportunities, then cover custom AI agent development, process automation, predictive analytics, and ongoing support. We help businesses across the Piedmont Triad put AI to practical use.

Our cybersecurity services include 24/7 threat detection and monitoring, ransomware protection and recovery planning, zero-trust security, security awareness training, and vulnerability scanning. We help defense contractors prepare for CMMC and align with NIST 800-171, and we support broader compliance efforts. Where a formal CMMC assessment is required, it is performed by an authorized third-party assessment organization.

You likely need managed IT services if IT issues regularly disrupt work, you have no dedicated IT staff or an overloaded one, or you are unsure how well your data is protected. Other signs are compliance requirements you are struggling to meet and time spent on IT problems instead of your business. A free consultation can help you decide what you need.

We provide on-site IT service within 200 miles of our High Point office. That covers the Piedmont Triad, including Greensboro, Winston-Salem, Burlington, Kernersville, Thomasville, Lexington, and Asheboro, as well as Charlotte and Raleigh-Durham. Beyond that area we support clients remotely across the US and at their offices in other countries.

Every plan includes 24/7 monitoring, with help desk hours defined by your plan. Preferred Essentials includes a business-hours help desk, Preferred Professional adds priority response with extended hours, and Preferred Complete includes 24/7 support. Critical issues are escalated by severity under your service agreement.