Shopping outside of E17?
Frequently Asked Questions
Do I need a Prime membership to shop for groceries on Amazon?
No, all Amazon customers can shop for groceries online. No subscription is required.
What delivery options are available?
Delivery options vary depending on your address, selected time slot, and Prime status. Same-day delivery is available in eligible areas, subject to slot availability. Applicable delivery fees are clearly displayed at checkout.
How can I get free delivery on my grocery order?
Free delivery conditions depend on your order total and Amazon Prime membership status. Check the applicable thresholds at checkout. Regional variations may apply.
How are fresh and frozen products stored during delivery?
All fresh and frozen products are transported in full compliance with cold chain requirements, from order preparation all the way to your door.
Can I change my delivery slot after placing my order?
No, once the order process is complete, it is no longer possible to change your delivery slot or delivery address. We recommend double-checking this information before confirming your basket.
For more detailed on terms, delivery fees and conditions:
