Helium Network Status | Identified: Tonight’s rewards distribution is paused as a precaution while we respond to a security incident disclosed by Railway, one of our infrastructure providers. All rewards will be trued up once distribu…
Helium Network Status | Resolved: During the IMS-Prod upgrade, services experienced a brief outage of roughly 15–20 minutes due to a load balancer and DNS issue introduced during the update. This impacted the Hotspot dashboard and rel…
Helium Network Status | Scheduled (Feb 2, 2026, 15:00 UTC): The core team will be deploying an infrastructure update to IoT Oracles.
While the update is in progress, some route configurations for OUI operators may fail to be accepted … stspg.io/wyvkmqj4z0pv?u…
Helium Network Status | Identified: An upstream service is causing some Hotspots to fail to load. The team is investigating the issue and will deploy a fix shortly. stspg.io/mzyzxvy107kw?u…
Helium Network Status | Scheduled (Jan 15, 2026, 14:00 UTC): Onboarding V3 is scheduled to roll out tomorrow (Thursday). We’ll deploy backend and firmware first, followed by the app update. There will be a short onboarding downtime du…