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Frequently Asked Questions
Kiln is currently completely free.
The Python library is open source, under the MIT license.
At a later date, we may charge for-profit companies for some features of the desktop app.
Kiln is local software that runs on your computer, not the cloud. Your dataset is stored locally on your own hard drive.
We don't have access to your dataset, and couldn't access it even if we wanted to.
All of Kiln's source code is on GitHub. Anyone can verify these privacy claims. Kiln's binary builds are built from the public source code, on public CI servers (Github Actions), and have verifiable checksums.
Kiln does have usage analytics in the UI via Posthog. Analytics never include data from your dataset or API keys. Analytics are not associated with your identity, unless you explicitly opt-in to commercial usage of Kiln.
If you use Kiln with API keys (for example, OpenAI or OpenRouter), requests are sent directly from your computer to the API provider. We can't see your keys or any data from those requests.
Our Python library is open source, under the MIT license.
Our desktop app is source-available (you can read 100% of the code on Github). It's free to use under our end user license agreement, and has a proprietary license.
There are a few ways to get in touch:
- Chat with us on Discord
- Start a Github Discussion
- Contact our sales team
- File a bug, issue, or feature request on Github Issues
- Email us at: support [at] our_domain [dot] ai
Check out the about page!
We publish a newsletter with updates about Kiln (new releases, new features, Kiln news, etc).
You can also subscribe to the Kiln AI Blog (yes, RSS is still cool).
