EAA Compliance Services and Accessibility Support

Get expert support to understand whether your digital services meet European Accessibility Act (EAA) requirements. AbilityNet’s EAA compliance services help you confirm what is in scope, identify accessibility risks and create a practical roadmap for action.

You may be unclear about whether your websites, apps or digital services need to comply. You may also be worried about complaints, enforcement or taking the wrong step now the EAA is in force.

This accessibility compliance support is designed to remove uncertainty. It helps you understand whether the Act applies to your organisation, where the real risks sit and what action is proportionate.

What this EAA compliance support gives you

Clear confirmation of whether the European Accessibility Act (EAA) applies to your organisation
A practical view of compliance risk across your websites, apps and digital services
Expert accessibility advice from specialists who understand regulation, delivery risk and digital inclusion
A realistic compliance roadmap that fits your delivery timelines and budget
Support with documentation, evidence and next steps where needed
Confidence that you are taking proportionate action, not guessing

Who this EAA compliance service is for

This service is for organisations that sell digital products or services to European Union (EU) consumers and need clear, practical support with EAA compliance.

It is especially useful if you need to understand whether the Act applies, prioritise accessibility risks, explain next steps to stakeholders or create a defensible compliance plan. If you are still learning what the Act covers, download our free European Accessibility Act compliance guide.

Make an enquiry

A free, no obligation conversation to help you confirm whether this is the right support before you commit

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If the form below does not display please check on a different device (personal) and/or browser. If the issue persists please email sales@abilitynet.org.uk directly with your enquiry.

Key questions we help you answer

Why organisations seek this support

Independent expertise in digital accessibility and compliance
Senior-level insight into regulation, accessibility maturity and delivery risk
Support where the scope, interpretation or next steps are unclear
Practical advice that helps teams move from uncertainty to action

What you will receive

An expert assessment of EAA exposure and obligations
A clear risk and gap assessment across priority digital services
A documented, prioritised compliance roadmap
Outputs that remain valid for 12 months
Clear next steps your internal teams can understand and act on

What happens next

Your enquiry is reviewed to confirm whether this service fits your situation
A focused kick-off call clarifies scope, priorities and key concerns
Compliance risks and accessibility maturity are assessed
Clear recommendations, documentation and next steps are provided

Organisations this service is typically used by

Financial services providers
Retail and eCommerce organisations
Consumer-facing digital platforms
Organisations selling in-scope digital products or services to EU consumers
Teams that need to evidence a proportionate approach to accessibility compliance

Optional add-on services

To accelerate your progress, AbilityNet also offers:

Gap analysis of your websites and apps to identify high-risk areas, including accessibility audits and Web Content Accessibility Guidelines (WCAG) testing where needed.
In-depth testing of priority digital assets.
Expert guidance on public documentation and internal record-keeping.
Facilitated workshops with stakeholders to maintain momentum.
Specialist legal or technical reporting to support your compliance journey.
Training and eLearning to upskill your teams.
Guidance about how to embed digital accessibility as business as usual through wider accessibility consultancy and strategy support.

Pricing

Pricing is based on your current situation and selected services.
We’ll agree on a fixed price before any work begins - no surprises.

Ready to get started?

Talk to AbilityNet’s accessibility compliance experts about your EAA compliance journey. We can help you understand what applies, what to prioritise and what action to take next.

Make an enquiry about EAA Support

FAQs about EAA Compliance Support Service

Is the European Accessibility Act enforceable?

Yes. The European Accessibility Act (EAA) is now in force across European Union (EU) member states. Organisations that provide in-scope products or services to EU consumers may need to meet EAA accessibility requirements.

What if it is unclear whether the EAA Act applies to my organisation?

AbilityNet can help you understand whether your products, services or digital journeys are likely to be in scope. Where legal interpretation is needed, support can include access to trusted legal expertise.

Is this just an accessibility audit?

No. An accessibility audit focuses on testing specific digital assets. This service looks more broadly at EAA compliance risk, priorities, documentation and decision-making. Accessibility testing can be included where needed.

Will this make an organisation fully compliant?

No service can guarantee full compliance in every situation. This service helps you understand your current position, identify priorities and create a practical roadmap. Further work may be needed depending on your risk and accessibility maturity.

Will this help with stakeholder buy-in?

Yes. The outputs are designed to give internal teams clear, independent evidence about accessibility risks, priorities and next steps. This can help support decisions about budget, ownership and delivery timelines.

What about EAA compliance documentation?

Where required, AbilityNet can support documentation such as accessibility evidence, testing records, public-facing information and internal decision records as part of the compliance roadmap.

Does the EAA apply to UK organisations?

The EAA can apply to UK organisations if they provide in-scope products or services to consumers in the European Union (EU). AbilityNet can help you understand whether your digital services may be affected.

What digital services can be affected by the EAA?

The EAA covers selected products and services, including ecommerce, consumer banking, e-books, transport-related services, smartphones, computers, operating systems and some self-service terminals.

Who should be involved in EAA compliance work?

EAA compliance often needs input from accessibility, legal, compliance, product, design, development, content and customer experience teams. AbilityNet can help align these teams around clear priorities and actions.