Docs for building agentic
conversation at scale.
Every guide, API endpoint, and playbook for the Yellow.ai Agentic Platform - one search box away.
Where to start
Meet the AI layer
Build and run your Nexus bot by asking - the in-app assistant does the work.
See what it can doBuild an agent
Configuration, agents, and tools - how the pieces fit and how to configure them.
Start buildingUse the API
Auth, your first call, webhooks, events, and the OpenAPI spec.
Read the referenceThe rest of the docs
Recently shipped
Full changelogSunshine Conversations V3 — simpler setup
Connect the Zendesk Sunshine channel with a one-click OAuth flow — no App ID or API secret to copy. Inbound messages and live-agent handoff to Zendesk work just as before.
Finer control over agent routing and rules
Super-agents get more precise controls: pick exactly which variables routing and fallback can read, and switch off global conversation rules for an individual flow agent when they get in the way.
Execute Workflow node, now in every flow
The Execute Workflow node is no longer gated — it's available in all v3 flows, so any agent can hand off to a reusable workflow.
Lifecycle hooks: run a workflow when a turn ends
A Conversational Agent node's Lifecycle Hooks can run a workflow when the turn ends — now with a condition editor so the workflow only fires when the variables you pick match.
Test flows and skills with mock APIs
The Playground's "Use Mock APIs" now also mocks the APIs called inside flows and skills — not just direct API tools — so you can test end-to-end without hitting live systems.
Stuck?
The community is the fastest place to get unstuck. Otherwise, [email protected] picks things up within a business day.
