Frequently asked
Yes. Contracts issued with eSignatures.com are legally binding for almost all common business and personal transactions in most countries. eSignatures.com complies with the requirements of the U.S. ESIGN Act, UETA, HIPAA, 21 CFR Part 11, the European Union eIDAS Regulation (Electronic Signature level, not Advanced or Qualified), the Canadian UECA, the UK eIDAS and ECA, the Australian Electronic Transactions Act (ETA), the New Zealand Electronic Transactions Act (ETA), and the South African ECTA. eSignatures.com is also designed to support GDPR-compliant processing and storage of personal data.
eSignatures.com is designed for serious security and privacy without unnecessary complexity. All contracts include tamper-evident audit trails, data is handled under ISO 27001-based security practices, and personal data is processed in line with GDPR principles. eSignatures.com does not sell contract data to third parties, and the focus is on keeping documents safe, traceable and easy to access when needed.
Recipients receive a unique link by email or SMS. They tap the link, review the contract in a clean, mobile-friendly layout, fill in any required fields, and tap “Sign” to complete the process. Once all required parties have signed, everyone receives a finalised copy and the full audit trail is stored with the contract.
Yes. eSignatures.com is designed to be mobile-first. Contracts are displayed as responsive, readable pages instead of static PDFs, so text is easy to read, fields are easy to tap, and signers do not need to pinch-zoom or scroll awkwardly. This makes the signing process faster and clearer for both customers and staff, especially when most people sign on their phones.
No. eSignatures.com deliberately avoids using rigid PDF files for the signing experience. Instead, contracts are created as editable, mobile-friendly templates that adapt to different screen sizes. This makes documents easier to read, reduces errors, and avoids many of the common mobile issues associated with traditional PDF forms.
Yes. eSignatures.com is built for teams that send contracts every day, from dozens up to thousands per month. The dashboard, templates and Contract Links are designed to stay fast and usable at scale, so operations, insurance, health and SaaS teams can keep sending and tracking large volumes of contracts without adding unnecessary complexity.
Every contract appears in a real-time dashboard where you can see whether it has been sent, viewed, signed, or completed. You can open any contract to review the full audit trail of the signing process, adjust content or recipient details when needed, and send reminders to recipients.
Yes. eSignatures.com provides a clean REST API for embedding signing into your own product, along with webhooks for tracking status changes such as “sent”, “viewed”, and “signed”. eSignatures.com also connects to automation tools like Zapier, so you can trigger sending, tracking, and storage of signed documents without building everything from scratch. The same transparent, pay-per-use pricing applies whether you send via the dashboard, API or automations.
No. You can create an account, test with sample contracts, and start sending real documents without talking to a sales team or signing a long-term contract. eSignatures.com uses transparent, pay-per-use pricing, so you only pay for the contracts you send, and you can scale up or down at any time without changing plans or negotiating new tiers.
Pricing is simple and usage-based. You pay a flat fee per contract sent, whether you use the dashboard, the API, or automations, and there are no monthly subscription fees or setup charges. Optional SMS delivery is charged separately per message. For current rates and currency options, see the Pricing page.
eSignatures.com supports signing in multiple languages and handles most Unicode character sets throughout the document flow. Currently supported interface languages include: Chinese (simplified), Croatian, Czech, Danish, Dutch, English, English (UK), Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Spanish, Swedish, Vietnamese
Yes. eSignatures.com allows you to use your own logo and customise key parts of the experience so that customers see your brand, not ours. Signature requests and notification emails can be branded with your company identity to keep the signing process consistent with your existing customer journey.
DocuSign is a large enterprise platform with broad feature sets and subscription tiers. eSignatures.com focuses on a simpler, mobile-first signing experience, a clean developer-friendly API, and transparent pay-per-use pricing, designed for teams that send documents regularly and want less complexity. For a detailed breakdown see the DocuSign alternatives page
An electronic signature is an electronic sound, symbol, or process, attached to or logically associated with a contract or record, that a person uses with the intent to sign. In practice, electronic signatures are used every day for offer letters, sales contracts, permission slips, rental and lease agreements, liability waivers, financial documents, and many other agreements. When used correctly, they are legally binding in most business and personal transactions around the world.
Minutiae
Legal validity worldwide
Contracts signed on eSignatures.com are legally binding under the US ESIGN Act (2000) and UETA, eIDAS in the EU and UK, Canada’s UECA, Australia’s and New Zealand’s Electronic Transactions Acts, and South Africa’s ECTA. eSignatures.com provides simple electronic signatures under eIDAS, which are valid for almost any business or personal transaction; advanced and qualified signatures are not offered. Every contract records who signed, when, where and how, and the completed document is protected against modification in the cloud.
Audit trail and evidence
Each signed contract is delivered as a single PDF containing the full electronic signature record: signer name, signing date, IP address, delivery method, verification steps completed, and every field the signer filled in. PDF/A output is available for long-term, court-submittable archiving, and signed contracts are retained for a mandatory three years in line with recordkeeping requirements.
How signers are verified
Every signer receives a unique secret link by email or SMS. For extra assurance, require a 6-digit verification code by email or SMS before the contract can be opened or before it can be signed, or request live photo ID verification. Signer contact details can be masked in the final PDF for documents that will be shared.
Security and data residency
eSignatures.com is ISO 27001 certified, independently audited and publicly registered. You choose where contracts are stored: United States, EU (Frankfurt), London, Sydney or Canada. HIPAA-compliant vendor enforcement and a signed BAA are available for health workflows.
Real privacy
Contracts are never analyzed, mined, profiled or resold, in any form. The privacy policy states it plainly: we store and deliver your contracts, nothing more. No marketing emails land in your inbox or your signers’ inboxes.
Transparent pay-per-use pricing
Flat fee per contract, whether it has one signer or fifteen, two pages or twenty. Optional SMS delivery and optional live photo ID verification for on a flat price. No subscriptions, no seat fees, no envelope caps: every feature is included for every customer, including all integration options and Contract links. Credits never expire, volume packs reduce the price further, and non-profits receive 40% off.
Mobile-first signing
Most contracts are opened on a phone. eSignatures.com contracts are responsive text, not PDFs, so there is no pinch-zooming, no slow loading and no broken layouts: the document opens instantly and reads clearly on any screen. Readable contracts get signed faster, and completion rates show it.
Templates and placeholder fields
Templates keep every contract consistent. Placeholder fields personalize each one before it goes out: tab through them in the editor, fill them all from a quick form, or pass values in from a spreadsheet, Zapier or the API. Existing PDF and Word contracts convert into mobile-friendly templates in minutes.
Signer fields
Collect information while the contract is signed: text, dates, dropdowns, checkboxes, radio buttons and file uploads. Fields can be mandatory or optional, carry default values, and flow into webhooks and CSV exports, so signed contracts arrive with the data you need already attached.
Bulk send
Paste rows straight from a spreadsheet, map your columns once and send up to 3,000 personalised contracts in one run, each with its own signers, placeholder values and audit trail. Pricing stays flat per contract, with no volume penalty.
Contract links and QR codes
Publish an agreement once and share it as a link, a QR code or an embedded form on your own site. Every submission becomes its own contract, ideal for waivers, intake forms, registrations and consents. Signers verify with an email or SMS code, so there are no anonymous submissions.
Delivery that does not drop
Email and SMS run on redundant providers with automatic failover, and automated reminders follow up unsigned contracts on a schedule tuned for completion and deliverability, at no extra cost. Signers can sign in any of 25 languages.
The eSignature API
A clean REST API with simple JSON and stable webhooks. Most teams integrate in hours: send contracts, prefill placeholder fields, embed signing inside your own product, and receive signed PDFs programmatically. Free unlimited test accounts keep staging separate from production.
Automation without code
Zapier and Make connect eSignatures.com to 6,000+ apps: trigger contracts from your CRM, HRIS or forms, and fire follow-up actions the moment a contract is viewed, signed or declined. Webhooks report every event in real time, and signed PDFs can land in your Google Drive automatically.
Works with your AI
eSignatures.com contracts are structured text, not locked PDFs, so AI tools can read and edit them natively. Draft a contract, fill its fields and send it for signature directly from Claude or any MCP-enabled AI assistant, without opening the dashboard.
Your brand, not ours
Add your logo, letterhead, fonts and button colours to sign pages, emails and the final PDF, and send from your own email address. eSignatures.com keeps its own branding out of the way: your contracts carry your name.
Built for high-volume teams
Insurance and health enrolment teams, clinics, agencies, fintech and SaaS products send thousands of contracts a month. Invite your whole team at no extra cost, there are no seats or licences, and permissions control who can send contracts, manage templates, access billing or administer the API.
Switching from another platform
Teams moving from DocuSign, PandaDoc or Dropbox Sign typically migrate their templates in an afternoon: upload the PDF or Word originals, review the conversion, and send. There is no sales call, no annual contract and no minimum commitment on the other side.
About eSignatures.com
Collecting signatures since 2015, based in Melbourne, Australia, with signers on every continent and most clients in the United States. Support is handled by engineers who work on signing workflows all day, and 1% of revenue is donated to GiveWell and similar organisations.
