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SupportWire

Infrastructure for customer support.
SupportWire



Infrastructure for customer support.

Fast. Easy. Deeply integrated with the tools you already live in.

supportwire.app · API Docs · Changelog · Roadmap · Help


What we're building

Support is part of the product. A slow widget during onboarding is a lost customer. A pricing surprise is a broken trust. So we built the support tool we wished we had. One that stays fast, stays simple, and stays out of your way.

  • A widget that loads in under 100ms. Your customer clicks chat, and it's already there.
  • An inbox your team learns in a day. No onboarding course, no certification, no training budget.
  • AI that drafts from your knowledge base. Free to suggest, honest about pricing, only billed when it actually closes the ticket.
  • Deep integrations. Linear, Slack, GitHub, and more. Support lives where you already work, not in another tab.
  • Native apps, built natively. iPhone, iPad, Apple Watch, and Android. Each one designed for its platform, not ported to it.
  • An API for the rest. Build your own integrations on top of SupportWire. The docs are right here.

How we build

  • One impactful feature, every month. No bloat, no feature-chasing.
  • Speed is a feature. We don't trade performance for checkboxes.
  • Pricing stays predictable. No surprise line items, no meters that punish you for growing.
  • Support stays human. A real person, not a chatbot wall.

We build in the open. See where we're headed before you commit.

Try it

14-day free trial. No credit card. No sales call.

Get started · Questions? support@supportwire.app. We actually respond fast.

Built for founders and the small teams who carry support themselves.

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