@taft360

Christopher Hansford5 months ago

5 months ago

Website claimed to have a whole list of parts in stock so we placed an order. Then the sent us a backorder notice saying the order would take several weeks to fill. When we asked for confirmation that they could actually fill the order, they said they could and would contact is ASAP. Three weeks later, still no contact and still no order.<br><br>Two stars because they did provide a full refund upon demand.

Tom Van Zeeland5 months ago

5 months ago

Great place to work with. Quick to respond and tweak designs. Stand up local business great for the community

Theresa Pataconi8 months ago

8 months ago

Our department recently transitioned to Taft 360 for our officers’ uniforms and duty gear, and the experience has been excellent from start to finish. The company has shown outstanding professionalism, responsiveness, and attention to detail throughout the ordering and fitting process.<br><br>The quality of the uniforms and equipment has exceeded expectations — both in terms of durability and appearance. Orders were delivered promptly, and any questions or adjustments were handled quickly and courteously. The staff at Taft 360 has been proactive in ensuring proper fit and comfort for each officer, which has made the transition smooth and efficient.<br><br>We appreciate their commitment to customer service and their understanding of law enforcement needs. Based on our experience, we look forward to continuing our partnership with Taft 360 and would highly recommend them to other agencies seeking reliable, high-quality uniform and duty gear solutions.<br><br>— Lt. Pataconi<br>Florence County Sheriff's Office