Design–Led approach
New opportunities are emerging, new challenges lie ahead. The key to prepare for the future is customer focus: grow loyal relationships with products and services that deliver a positive experience for your customers and employees. How? That’s exactly where we step in.
With a (virtual) design-led approach, led from our inspiring Design Thinking Centres in Amsterdam, Eindhoven or Frankfurt, we help our clients to see the bigger picture and look beyond technological solutions. Hybrid, fast and flexible, with a shared responsibility to find the best solution there is and achieve an excellent experience, both for your customers and your employees.
Uniqueness up. Effort down.
That’s designing better business.
Our promise
Designing better business
We are here to help you using digital transformation to advance business for the better. To reimagine the way you operate, boost your customer-centricity, digitize your operations and bring your data to life. Blending deep industry knowledge with design-led Salesforce experience, we challenge you to reimagine the way you operate.
01 Creating the context
Understand current and design future state
First, we investigate who you are. When it comes to tools and techniques, we pull out all the stops to get into your head and onto your needs. Empathizing with all stakeholders, including your customers, gives us a clear and concise definition of the problem. Then, we put a dot on the horizon, a collaborative view on possible solutions and an ideal future state.
We co-create, visualize, move and play. Every project is different, so we are flexible in the way we apply our design-led approach. Employees from all business units are involved to create shared responsibility and easy adoption of the solutions we design. Plus a better experience for both them and your customers.
02 Create & validate
Discover, design and build
We work collaboratively to dig deeper into the problem. From start to finish, we use Design Thinking and an Agile (Scrum) approach to zoom in and zoom out while designing the right (Salesforce) solution. Our in-depth industry and Salesforce knowledge offers inspiration for bright ideas that ensure a successful implementation and digital transformation.
Designs and user stories are described in detail to assure the highest quality solutions. If possible, ideas are visualized and prototyped to enable testing, validation and evaluation. Our collaborative approach prepares employees and customers to successfully adopt the new functionalities and way of working while we prepare your business for a new future.
03 Make it happen
Bring solutions to the business
Now, it’s time to harvest the benefits of the employee ride. The end user involvement in phase one and two lay a foundation of ownership throughout your business. Participants in the Design Thinking process will be the ambassadors for your new way of working, taking the rest of the organization with them.
We facilitate training programs to support the implementation and promote change and adoption amongst coworkers. Together, we offer activities and materials to ensure your organization is ready for all the benefits that Salesforce can offer, and to take on the challenges this digital era poses.
04 Accelerate
Embed and expand the new way of working
After implementing the solution your organization should be fairly self sufficient. Nevertheless, as the world changes with increasing pace, the possibility for fast and flexible adjustment is key. Nextview has created a roadmap to keep improving and build out the new solution whenever you feel the need.
To support your business even better, we design, develop and implement performance dashboards and establish a Center of Excellence. It helps you to make optimal use of the solutions we implemented and stay ahead of the game. Let’s accelerate!
All there is to know
Nextview Academy
Curious how to optimize development integration in-house? Our training options perfectly fit every role within your organization, from end-user to developer, and are available for our clients, external specialists and our own co-workers.
Our experts
Digital transformation. Human approach.
We are here to help you with digital transformation to advance business for the better.
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You lead. Tech serves.
That’s designing better business.
About us
Multiple wins
We know how to realize, sustain and deal with exponential expansion. And we know how growth provides the sense of abundance to do good in the world. We have been doing it for the past 10 years. And it is exactly what we offer to our clients and employees. Better growth.
