The best retention teams treat churn as a signal
Because guesswork doesn’t scale
Retention,
with confidence
Measure, test and optimize retention performance with ProsperStack.
Trusted by high-volume subscription businesses
Cancellation flows for high-performance retention
Adaptive experiences
Deliver targeted offers, deflections and messaging based on subscriber attributes, billing data and customer behavior.
Churn intelligence
Segmented cancellation surveys, sentiment analysis and reporting help surface actionable retention insights.
Continuous optimization
Iterate and improve retention performance with reporting, MCP integrations, A/B testing and AI Autopilot.
Retention at scale
Operational flexibility, measurable outcomes and complete control — for sophisticated subscription businesses.
Roll20 reduced customer churn with insights from ProsperStack
We now have a real-time look into reasons for cancellation so we can react quickly and significantly reduce churn. We wouldn't have been able to build that capability internally.
Clay Reimus
Director of Growth & Analytics
Retention performance across the customer lifecycle
Winback campaigns
Drive customer re-engagement with personalized winback campaigns built for long-term retention.
Re-engage former customers
Revenue recovery
Resolve payment failures and reduce passive churn with targeted dunning and personalized offers.
Recover failed payments
Conversion incentives
Convert more free users to paid with personalized incentives.
Optimize your funnel
Autopilot offers
Automatically identify and prioritize the retention offers that drive the most long-term revenue.
Explore AI Autopilot
