I am an experienced Strategic Operations Manager with over six years of expertise in Business Process Excellence and Customer Experience/Success Operations. My career spans various domains and industries, where I have consistently optimized business processes to enhance efficiency and drive customer satisfaction.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@agnivadas009 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | problem solving process improvement crm data analysis project management change management strategic planning team management quality management customer centricity performance metrics risk management lean six sigma principles excel automation salesforce crm jira freshdesk amazon connect coupa ms office google suite power bi basic sql |
| Fluent in | englishhindibengaliodia |
| Preferred timezone | 0,+1,+2,+3,+4,+5,+6,+7,+8,+9,+10 |
| Preferred annual pay (min) | $10,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2023 - 2024: Senior Operations Manager @ WittyProf Academic LLP
2022 - 2023: Manager - Customer Success Operations @ Signzy Technologies
2022 - 2022: Manager - Business Strategy & Operations @ Tracxn Technologies
2020 - 2022: Senior Management Trainee @ HCL Technologies
2015 - 2017: Manager - Business Processes, Compliance & Growth @ DATOMS
2020 - 2020: TATA Crucible Hackathon
2018 - 2020: MBA in Finance & Marketing @ IIM Nagpur
2010 - 2014: B.Tech in Electrical Engineering @ NIT Rourkela