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@agnivadas009

Remote worker with 12+ years of experience - Last seen ago

I am an experienced Strategic Operations Manager with over six years of expertise in Business Process Excellence and Customer Experience/Success Operations. My career spans various domains and industries, where I have consistently optimized business processes to enhance efficiency and drive customer satisfaction.


Skilled in problem solving process improvement crm data analysis project management change management strategic planning team management quality management customer centricity performance metrics risk management lean six sigma principles excel automation salesforce crm jira freshdesk amazon connect coupa ms office google suite power bi basic sql 
Fluent in englishhindibengaliodia
Preferred timezone 0,+1,+2,+3,+4,+5,+6,+7,+8,+9,+10
Preferred annual pay (min) $10,000/year
Preferred hourly pay (min) $10/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Senior Operations Manager @ WittyProf Academic LLP

2022 - 2023: Manager - Customer Success Operations @ Signzy Technologies

2022 - 2022: Manager - Business Strategy & Operations @ Tracxn Technologies

2020 - 2022: Senior Management Trainee @ HCL Technologies

2015 - 2017: Manager - Business Processes, Compliance & Growth @ DATOMS

Side Projects

2020 - 2020: TATA Crucible Hackathon

Education

2018 - 2020: MBA in Finance & Marketing @ IIM Nagpur

2010 - 2014: B.Tech in Electrical Engineering @ NIT Rourkela

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