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@alma98

Remote worker with 7+ years of experience - Last seen ago

I'm a passionate mountaineer and a professional archaeologist with a deep love for exploring the peaks of almost
every mountain in my homeland. My adventures have taken me beyond Bosnia to the heights of Italy, Montenegro,
Croatia, Slovenia, Slovakia, Poland, Greece, and France. Mountaineering has taught me valuable life lessons -
perseverance in achieving goals, the importance of teamwork, survival in difficult conditions, courage, and
constantly pushing the limits.
In my role as a Customer Tech Solutions Advisor, I apply these skills daily. My ability to solve complex problems,
work effectively under pressure and collaborate with diverse teams reflects the problem-solving mindset I’ve
developed through mountaineering. These experiences shape the way I approach challenges in my work and
everyday life, helping me find practical solutions and constantly learn and grow.


Skilled in customer support tech support troubleshooting remote support ticketing systems crm windows mac remote desktop teamviewer anydesk zendesk salesforce freshdesk communication problem solving multitasking hardware software customer service english market research data analysis microsoft office google workspace time management adaptability 
Fluent in englishbosnian
Preferred timezone 0,+1,+2, +3
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $10/hour
Last seen 11 months ago
Signed up 11 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2021 - Now: Customer Tech Solutions Advisor @ Teleperformance

2020 - 2021: Market Analyst @ Custom Concept

Education

2019 - 2025: MA of Archaeology @ Faculty of Philosophy

2016 - 2019: BA of Archaeology @ Faculty of Philosophy

5ms