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@frichard

Remote worker with 10+ years of experience - Last seen ago

I am an IT Service Desk Agent with a strong background in e-commerce, technical support, and quality assurance. With over 5 years of experience across diverse roles, including customer support, SEO, and sales, I excel at solving complex IT issues while providing top-tier customer service. I have supported teams and individuals by managing Windows, MacOS, and Microsoft O365 environments, ensuring smooth operations across enterprise management systems.

Fluent in both Hungarian and English, I have a proven track record of driving results in fast-paced environments. My skills include troubleshooting, account management, software installation, and hardware setup, along with a deep understanding of e-commerce platforms and CRM systems.

Passionate about both technology and client success, I aim to continue delivering impactful solutions while helping businesses meet their goals.


Skilled in support it mac hungarian english sales seller dev office365 sap zendesk servicenow 
Fluent in englishhungarian
Preferred annual pay (min) $17,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Fujitsu Portugal logo Information Technology Service Desk @ Fujitsu

2021 - 2024: Freelance @ Upwork

2017 - 2019: Technical Support Specialist @ eMAG

Side Projects

2019 - 2020: Adamastor - Associaรงรฃo Cultural logo ESC Volunteer

2017 - 2021: Google search engine optimization (SEO)

6ms