Strategic IT Support Engineer with over four years of experience ensuring high user satisfaction and providing dedicated technical solutions. Strong expertise in utilizing Cisco Meraki and Google Workspace to enhance network uptime and improve operational systems. Proven experience in help desk support, network administration, and project management.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@shaneoneil931 |
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| Skilled in | customer support it support it support sysadmin system administrator networking network administrator help desk technician google apple windows microsoft pc software hardware cybersecurity mac ios o365 mdm |
| Fluent in | english |
| Preferred timezone | -6,-7,-5 |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $39/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2025: IT Support Engineer @ Edu-Tech Academic Solutions