Network monitoring for MSPs

With networks becoming the heart and brain of any business, organizations are looking for more reliable and cost-effective ways to manage their networks. New-age networks comprise of monitors, firewalls, routers, switches, printers, storage devices, servers, and other business-specific devices. On top of that, the network gets split globally and into remote locations. Systematically enhanced monitoring practices help the network stay immune to any security threats. To help organizations administrate better, MSPs take responsibility for one or more services on behalf of the organization.

ManageEngine OpManager MSP empowers MSPs to monitor and manage their customers' networks right away. The unrivaled customer management in OpManager MSP quickly classifies and organizes the customers networks into neatly distinguished inventory view, that will help you manage multiple organizations' networks like a pro.

Why OpManager is the ideal monitoring solution for MSPs

OpManager MSP enables you to quickly discover and monitor your network, including all the devices, applications, servers, and interfaces, from a single platform, all with the clicks of button. Instantly identify network issues based on adaptive thresholds and troubleshoot them before they affect end users.

Exclusive probes for each customer, remote network monitoring from the dedicated probe, advanced user management, segregated customer segmentation, and customer-specific dashboards make OpManager MSP the best choice for MSPs to monitor your customers network.

 
Centralized monitoring

Monitor the availability, performance, and health of multiple customer networks, and set adaptive threshold-based alarms for them. Generate maps and visualize your customers' networks, create reports, and manage everything in a single, centralized console.

 
Simple and affordable

OpManager MSP's easy-to-install and straightforward approach makes it one of the top choices for MSPs. Affordability with transparent pricing options is yet another reason to choose OpManager MSP over other solutions.

 
Multi-tenant support

Advanced customer management capabilities enable you to manage multiple customers' networks at the same time. Troubleshoot and update configurations across each remote location, and eliminate the need for a local administrator.

 
Customer-based grouping

Sort customers' network devices by location, department type, device type, vendor, or customer preference.

 
Customer dashboards

Obtain complete visibility into customers' networks, and view all the critical metrics displayed on a single console.

Top features that simplify network monitoring for MSPs

Here are the top features that make network monitoring interesting and easy.

 
Threshold-based alarms

For every critical performance monitor, set multiple adaptive thresholds and get instant alerts for violations.

 
Failover and failback support

Ensure proactively monitored network environments with automatic, uninterrupted secondary standby server switching.

 
Customize and rebrand

Customize email templates, manage technicians, configure email addresses, and view reports with customized views.

 
Business views

Visually organize the devices in your customers' networks based on the business needs that they cater for.

 
Custom reports

OpManager MSP provides a simple interface with more than 100 built-in reporting profiles all intuitively grouped and classified with support for grouped, customer-based reports.

 
Scalability

OpManager MSP's multi-tenant architecture helps scale up to 10,000+ devices per license.

 
Configuration changes made easy

Integrate with Network Configuration Management to perform configuration changes across all your customers' networks automatically. Schedule configuration backups, track user activity, and compare versions with this integration.

Simplified MSP network monitoring

monitoring-dashboard

OpManager MSP's comprehensive dashboard gives a snapshot of your customer's network. More than 90 organizable widgets help transform high-level statistics into understandable data, all in a single console as soon as you log in.

monitoring-dashboard

The precise inventory page directs you to individual devices, where you can configure the device your way. The device snapshot page gives details about availability, packet loss, and status using color-coded graphs and dials that help you understand the network in just a click.

monitoring-dashboard

Set multi-level adaptive thresholds for metrics like CPU and memory utilization, and use the alarms engine to receive smart, color-coded alerts.

monitoring-dashboard

Visualize the entire network using various visualization techniques like business views, maps, Layer2 maps, rack views, and 3D floor views.

monitoring-dashboard

Generate, schedule, and publish data-rich reports effortlessly with OpManager MSP's reporting feature.

 
 
 
 
 

OpManager MSP is built on top of our flagship product OpManager, which has 
won numerous awards and accolades through the years.

Customer reviews

OpManager

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.

- Network Services Manager, Government Organization

Review Role: Infrastructure and Operations Company Size: Gov't/PS/ED 5,000 - 50,000 Employees

"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."

OpManager

Easy Implementation, Excellent Support & Lower Cost Tool

- Team Lead, IT Service Industry

Review Role: Infrastructure and Operations Company Size: 500M - 1B USD

"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"

OpManager

Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement

- NOC Manager in IT Service Industry

Review Role: Program and Portfolio Management Company Size: 500M - 1B USD

"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."

OpManager

Great Monitoring Tool

- CIO in Finance Industry

Review Role: CIO Company Size: 1B - 3BUSD

"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."

OpManager

Simple Implementation, Easy To Use. Very Intuitive.

- Principal Engineer in IT Services

Review Role: Enterprise Architecture and Technology Innovation Company Size: 250M - 500M USD

"Manage Engine support was helpful and responsive to all our queries"

 
 
 

Case Studies - OpManager

OpManager
Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports.

Learn more

OpManager
Hinduja Global Solutions saves $3 million a year using OpManager

Industry : IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office process.

Learn more

OpManager
USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry : Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

Learn more

OpManager
Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry : Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations.

Learn more

OpManager
Global news and media company

Industry : Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks.

Learn more