Resolved -
This issue has been resolved and all Instructure products are working as intended.
Jul 16, 06:21 MDT
Monitoring -
A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
Jul 16, 05:57 MDT
Update -
We are continuing to work on a fix for this issue.
Jul 16, 05:52 MDT
Update -
We are continuing to work on a fix for this issue.
Jul 16, 05:38 MDT
Update -
Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.
Jul 16, 05:26 MDT
Update -
We are continuing to work on a fix for this issue.
Jul 16, 05:13 MDT
Update -
We are continuing to work on a fix for this issue.
Jul 16, 05:03 MDT
Update -
We are continuing to work on a fix for this issue.
Jul 16, 04:48 MDT
Update -
Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.
Jul 16, 04:31 MDT
Update -
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 04:17 MDT
Identified -
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 04:03 MDT
Update -
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 03:53 MDT
Update -
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Jul 16, 03:38 MDT
Update -
We are continuing to investigate this issue.
Jul 16, 02:56 MDT
Update -
We are continuing to investigate this issue.
Jul 16, 02:49 MDT
Update -
We are continuing to investigate this issue.
Jul 16, 02:46 MDT
Update -
We are continuing to investigate this issue.
Jul 16, 02:35 MDT
Update -
We are continuing to investigate this issue.
Jul 16, 02:24 MDT
Investigating -
We are currently investigating this issue.
Jul 16, 02:22 MDT