Resolved -
The Jobvite ATS performance issue has been resolved. Our engineering team identified and addressed the cause of the intermittent latency, and system performance has returned to normal. Continued monitoring has not detected any further service degradation, and we have not received any additional customer reports since the fix was implemented.
We apologize for the disruption and appreciate your patience.
Jul 27, 05:22 PDT
Monitoring -
An update on this incident: service performance has returned to normal levels. Our team is actively monitoring the platform to ensure stability is maintained. We will provide a final update once we have confirmed full resolution.
Jul 23, 15:51 PDT
Update -
Our engineering team continues to investigate the intermittent degraded performance that has affected some Jobvite users. We do not yet have a root cause identified, and our investigation is ongoing.
We appreciate your continued patience and will provide another update as our investigation progresses.
Jul 23, 15:37 PDT
Update -
Investigating — Update
Our engineering team continues to investigate the intermittent degraded performance affecting the Jobvite ATS. We do not yet have a root cause identified, and our investigation is ongoing.
We appreciate your continued patience and will provide another update as our investigation progresses.
Jul 23, 06:19 PDT
Investigating -
We are currently investigating reports of degraded performance affecting the Jobvite ATS. Users may experience significantly slow page load times (15–45 seconds) when navigating the application, opening candidate profiles, or performing actions such as rejections and status updates. The issue appears to be intermittent.
Our engineering team has been engaged and is actively investigating the root cause. We apologize for the disruption to your recruiting workflows.
Jul 22, 13:46 PDT
