All Systems Operational

About This Site

Welcome to the status page for tedee.
Here you can check the current status of tedee online services.
Please go to https://tedee.com/support-3/ if you have questions or need additional assistance.

API Operational
90 days ago
99.94 % uptime
Today
Remote Control Service Operational
90 days ago
99.64 % uptime
Today
Tedee Website Operational
90 days ago
100.0 % uptime
Today
Devices Operational
90 days ago
100.0 % uptime
Today
Lock Operational
90 days ago
100.0 % uptime
Today
Bridge Operational
90 days ago
100.0 % uptime
Today
Keypad Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
Amazon Alexa Operational
90 days ago
100.0 % uptime
Today
Apple HomeKit Operational
90 days ago
100.0 % uptime
Today
BleBox Operational
90 days ago
100.0 % uptime
Today
Google Home Operational
90 days ago
100.0 % uptime
Today
SmartThings Operational
90 days ago
99.89 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Mobile Android App Operational
90 days ago
100.0 % uptime
Today
Mobile iOS App Operational
90 days ago
100.0 % uptime
Today
Web App (portal.tedee.com) Operational
90 days ago
100.0 % uptime
Today
Access link app (access.tedee.com) Operational
90 days ago
100.0 % uptime
Today
RentalAPI Operational
90 days ago
100.0 % uptime
Today
Sign in/up Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 15, 2026

No incidents reported today.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 18:54 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 16:35 CEST
Investigating - We are in touch with SmartThings team to solve the issue as soon as possible.
Jul 9, 16:34 CEST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.