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TSIA (Technology & Services Industry Association)
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TSIA (Technology & Services Industry Association)
@TSIACommunity
TSIA, the creator of the LAER model, is a trusted subscription-based research and advisory company supporting 40,000+ industry leaders worldwide.
San Diego, CA
tsia.com
Joined March 2009
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  • Pinned
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 27, 2025
    AI is redefining how the #tech industry makes money. Profit now comes from services, accountability, & outcomes. Discover how to lead and profit in the Services Era in the #AIEconomics Declaration: bit.ly/3WpJegy
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 17, 2018
    Congrats to @SAP, enterprise level winner of the STAR Award for Best Practices in Support Services! 🎊 #TSW18
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 25, 2017
    SAP wins the 2017 Star Award for Innovation in Execution of Education Services. Congratulations SAP! 👏 👏 👏 #TSW17
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 17, 2018
    "If i have inspired you in any way today, perform one act of love at work. It can be as simple as responding to a voicemail that yesterday you would have ignored or helping a co-worker that normally annoys you to finish a project on time." @bdehaaff #TSW18 #productnext2018
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 19, 2021
    "I think that data driven insight, personalization, and targeted engagement are the secret sauce of the future. The simple things can be automated, and the high level things can be targeted." 🎯 - @ntaychak, EVP, Customer Success, @salesforce #CustomerSuccess #tsw21
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 21, 2019
    It's time for the STAR Awards! 🤩🌟We are honored to recognize these outstanding TSIA member companies for their commitment to innovation, leadership, and excellence. #TSW19 @Hyland @PaloAltoNtwks @Microsoft @Cisco @Elekta @HP @SAP @Tricentis @HPE @DellEMC @EllucianInc
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 6, 2017
    Pls share > #TSW17 stands with #LasVegas. 25% of reg fees will be donated to MGM Resorts victim relief. hubs.ly/H08Rljl0 #VegasStrong
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    May 16, 2022
    "The end game is less complexity… Complexity kills. That has to be our new mantra in B2B."
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 16, 2018
    "What is the concept of lovability in a business context? To deliver a product that so surpasses your customer's expectations that they feel deeply connected to it and they work on behalf of you and the company for their success." @bdehaaff #TSW18 #productnext2018
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    May 2, 2016
    RT @SurveyGizmo We're live for the next few days at #TSW16 in beautiful San Diego! @TSIACommunity #technology #saas
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Mar 25, 2016
    4 Critical Areas Support Organizations Need to Transform hubs.ly/H02rMWh0 #custserv Please ReTweet!
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 17, 2018
    “What you give comes back to you. The lovability you put out comes back to you.” @bdehaaff #TSW18 #productnext2018
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Oct 18, 2021
    "We’re not done with #DigitalTransformation. We have another 10 year journey we have to get through. This is a race to ease the path to value for our customers. Everybody is on this journey. We’ve got a lot to do." -@j_b_wood, CEO of TSIA
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    TSIA (Technology & Services Industry Association)
    @TSIACommunity
    Jun 8, 2022
    In the current economic downturn, what should tech companies be focusing on? In the opening keynote of #TSIAworld, @thomaslah_tsia explained the concepts behind our new book, #DigitalHesitation. Watch the full keynote now: wi.st/3aPwnQh. #DigitalTransformation #XaaS
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