Uber Support (@Uber_Support) / X

Uber Support

3M posts

Uber Support

@Uber_Support

Official support handle for @Uber. Lost something? t.uber.com/lost

help.uber.com

Joined September 2014

Uber Support
@Uber_Support
Oct 27, 2024
Replying to @blizzb3ar
Hi there - this is extremely concerning. We have escalated this to a specialized team who is actively investigating.
Uber Support
@Uber_Support
Mar 9, 2021
Replying to @davenewworld_2
This behavior is completely unacceptable and goes against our Community Guidelines. Our team has investigated this situation, and removed the Rider's access to the Uber platform.
Uber Support
@Uber_Support
Apr 11, 2023
Replying to @insanereality
This video is horrifying, and we are taking action. We’ve banned the driver and are in contact with the police and will assist them with any investigation.
Uber Support
@Uber_Support
Mar 8, 2023
Replying to @FightHaven
Violence of any kind is not tolerated on our platform. This horrifying incident occurred in June of 2022 and we have since banned the rider.
Uber Support
@Uber_Support
May 16, 2024
Replying to @omaeulusaiyo
氏ね様このたびはご不便をおかけし、誠に申し訳ございません。早急に調査をさせていただくため、氏ね様のアカウント情報（電話番号、メールアドレス、ご注文番号）をDMにてお送りいただけないでしょうか。または、下記のUberのお問い合わせいただけます。 help.uber.com/h/df1253b3-489…
Uber Support
@Uber_Support
Oct 17, 2020
We are sorry to hear about this experience and would like to follow up with you for more information. Please provide us with your email address via DM so we can escalate this issue.
Uber Support
@Uber_Support
May 26, 2020
Replying to @hukkatunoyuyuta
鈴木様この度は多大なご不便をおかけし、誠に申し訳ございません。早急に調査をさせて頂くため、プライベートメッセージよりユーザー様のアカウント情報（電話番号またはメールアドレス）をお送りいただきますよう、お願い申し上げます。
Uber Support
@Uber_Support
Feb 26, 2023
Replying to @FightHaven
Behavior like this is unacceptable. We do not tolerate violence of any kind and are actively investigating this situation.
Uber Support
@Uber_Support
Apr 12, 2022
Replying to @shananigans022
Our hearts go out to the victims of this terrible shooting. We’ve capped pricing citywide - please DM us your email and phone number so we can work on a refund for unintended charges during this emergency.
Uber Support
@Uber_Support
Sep 25, 2015
Replying to @MUDFAP
@MUDFAP Definitely not okay! Please get in touch by replying to your emailed trip receipt so we can follow up with you about that.
Uber Support
@Uber_Support
Mar 9, 2021
Replying to @DionLimTV
This behavior is completely unacceptable and goes against our Community Guidelines. Our team has investigated this situation and removed the Rider's access to the Uber platform.
Uber Support
@Uber_Support
Oct 18, 2024
Replying to @faniaoz
Hi Fania - this is not okay. Uber does not tolerate discrimination of any kind. A specialized team is actively investigating this incident.
Uber Support
@Uber_Support
Jun 27, 2022
Replying to @luca_kaneshiro
We hope that everyone involved is safe. Visit t.uber.com/accident-report to report this to our support team or provide your email address via DM so we can follow up.
Uber Support
@Uber_Support
Dec 11, 2019
We take this very seriously, @Loeybug. Please send us a DM with your email address, phone number and the location where this particular incident happened, so we can connect ASAP.

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