We appreciate your understanding about the required downtime to install this upgrade. As always, we greatly appreciate your business and if you have any questions, please let us know.
We’re very pleased to announce that we will be installing a security and redundancy upgrade in our network operations center this month. There will be some downtime associated with this upgrade which will start at approximately 11:30PM EST on Friday, February 16th.
I'm pleased to let you know that service was restored around 7:45pm EDT.
I thank you again for your understanding and your patience through what was an exceptionally difficult day.