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Cresta
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Cresta
@cresta
The unified platform for human and AI agents. Join us: cresta.com/careers πŸ‘©πŸ»β€πŸ’»πŸ‘¨πŸΌβ€πŸ’»πŸ‘©πŸ½β€πŸ’»πŸ‘¨πŸ»β€πŸ’»πŸ€–
San Francisco
cresta.com
Joined September 2019
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  • Pinned
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    Cresta
    @cresta
    Jul 9
    Live customer conversations are no place for agents to learn on the job. Cresta Training Simulator replaces scripted role-play with live, dynamic AI simulations that help human agents practice before going live. Learn more ➑️ cresta.com/blog/cresta-la…
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    Cresta
    @cresta
    Mar 17, 2022
    THRILLED TO ANNOUNCE OUR Series C funding! $80M at a $1.6B valuation led by @Tiger_Global and joined by industry leaders @Genesys, @Five9, @jpmorgan, @Zoom, and @CarMax! And welcoming back @sequoia, @GreylockVC, @a16z, and @PorscheVentures. (1/2) bit.ly/3CYxgQs
  • user avatar
    Cresta
    @cresta
    Jan 29, 2021
    Through our new partnership with @Porsche Cars North America and Porsche Financial Services, we're revolutionizing the entire automotive customer journey through AI. @zaydenam and @SebastianThrun shared more with @WSJ's @JaredCouncil.
    Porsche Venture Arm Backs Cresta, AI Startup With A-List Co-Founder
    Porsche Venture Arm Backs Cresta, AI Startup With A-List Co-Founder
    From wsj.com
  • user avatar
    Cresta
    @cresta
    Feb 16, 2021
    Turn every customer interaction into an opportunity with Cresta! Learn more about our patent-pending Expertise Engine that provides real-time assistance for contact center agents and deep insights for managers. bit.ly/3bhlJ1g
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    Cresta
    @cresta
    Jan 14, 2021
    Introducing Action-Directed GPT-2, a new language model that can be controlled by directing it to say what you want it to say. In sales environments, this approach has increased compliance, conversion, and order value. Read more in our blog! cresta.com/blog/action-di… #GPT2 #AI
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    Cresta
    @cresta
    Mar 31, 2021
    Today’s a big day for Cresta β€” we’re announcing our #SeriesB, and @carl_eschenbach of @sequoia is joining our board! He and Co-founder @zaydenam joined @Forbes @aayushipratap to talk through what's next for us. bit.ly/31y22gS
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    Cresta
    @cresta
    Aug 23, 2021
    We would like to officially welcome Ping Wu as our Vice President of Engineering and Product! Ping was the co-founder of Google's Contact Center AI solution and has spent the last 13 years developing industry-leading Conversational AI products. bit.ly/3DcGE2o
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    Cresta
    @cresta
    Apr 26, 2021
    Our company has once again been recognized for its innovation and category leadership! Today, we are honored to be named as one of Forbes' #AITop50 for the second year in a row! Check out the article: bit.ly/3sTHV8m
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    Cresta
    @cresta
    Feb 3, 2020
    β€œWe’re one of the few technical teams where we’re just obsessed with the customer, to the point where it’s normal for people on our team to fly to the customer and live by a call center in an Airbnb for a week.” - @zaydenam techcrunch.com/2020/02/03/ai-…
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    Cresta
    @cresta
    Feb 1, 2021
    To scale as an #AI software company, we strive to accelerate our speed to develop and iterate our ML models. In this blog post, @_navjotts_ shares how our classification pipeline has evolved and how we reduced our labeling cost and efforts by over 10x. cresta.com/blog/how-we-re…
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    Cresta
    @cresta
    Nov 19, 2024
    πŸš€ BIG NEWS: Cresta secures $125M in Series D funding πŸš€ This investment accelerates our vision to turn customer conversations into a competitive advantage. Time to get to work. πŸ’ͺ Get all the details here: cresta.com/company-news/c…
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    Cresta
    @cresta
    May 24, 2022
    NYTimes’ @SteveLohr looks at why labor productivity growth has been stagnant in US - despite promises of AI. Good news Steve finds, @cresta delivers on this promise and customers like @CarMax are seeing increased efficiency and sales as a result nyti.ms/3sUP1w8
  • user avatar
    Cresta
    @cresta
    Feb 14, 2020
    We showcased our framework for controlling state-of-the-art language models to generate text that is action-directed to help sales agents optimize their sales performance. Talk by @noctijess and @misrasaurabh1. Thanks @BayAreaNLP for letting us host this meetup!
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    Cresta
    @cresta
    Sep 20, 2019
    Reaching new heights for ergonomic coding. Where do you like to #code? #startups #machinelearning #ai #cresta #coding #tech #sf #python #react #typescript #tensorflow
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