Some systems are experiencing issues
Maintenance
Scheduled maintenance — Paris (PAR) hypervisor reboot
  • Affected components: Paris (PAR) region — Applications & Add-ons (subset)
  • Customer impact window: from 2026-06-30 20:30 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead)

We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are Europe/Paris (CEST, UTC+2).

To prepare hypervisor reboot, affected applications and add-ons are migrated to other hosts on 30 June starting 20:30**. During this migration, each impacted application or add-on restarts once (typically a few seconds to a couple of minutes). This is the only customer-visible impact.

On 16 July, 12:00 → 14:00, we will then reboot the underlying hypervisors. As the affected workloads have already been moved off, no further interruption is expected during this reboot window.

If your application is impacted and you would rather move it yourself in advance, you can redeploy/restart it at any time before 30 June 18:00. Impacted customers are also contacted individually.

Past Incidents

Sunday 12th July 2026

No incidents reported

Saturday 11th July 2026

No incidents reported

Friday 10th July 2026

Infrastructure Loss of a network link between two Paris availability zones

We have detected the loss of a network link between two of our availability zones (AZ) in Paris.

Impact: our infrastructure has sufficient redundancy to absorb this loss. No service disruption has been observed so far.

Current actions: our teams are working with our providers to identify the cause and restore the link.

We will update this incident as soon as we have more information.

  • The link is now stable.

  • Update: the network link has come back up. We have not yet received an explanation from our providers regarding the cause of the outage.

    We will continue monitoring the link's stability and will share further details, or close this incident, once we hear back from our providers.

    • Thursday 9th July 2026

    Infrastructure [GOV] Network disruption

    We lost connection to the gov region.

    We are looking for the source of the problem.

  • No new disruption. The issue is now closed

  • The situation appears to have stabilized. We are now waiting for confirmation from our infrastructure provider before closing the incident.

  • Here the root incident : https://status.cloud-temple.com/incidents/f72hrvh3xj39

  • This incident is currently due to a network issue on our infrastructure provider’s side. We will share their status page link as soon as we have it.

  • Connectivity seems back online, but still flappy.

    No server rebooted. We are still looking for the source of the problem.

    • Wednesday 8th July 2026

    No incidents reported

    Tuesday 7th July 2026

    Cellar [PAR] Ceph instabillity during maintainance

    A maintenance operation is currently in progress on the Ceph infrastructure in par9, including the addition of new nodes to the cluster.

    During this operation, part of the Ceph stack became unstable, which may have caused intermittent errors on Cellar / object storage access, including 503 responses observed by monitoring.

    Active changes have been paused while the team investigates why some components are going down and coming back online. The cluster remains under close monitoring until it returns to a nominal state.

  • We have finished the maintainance operation and everything is working properly

  • The maintainance incident was linked to a network misconfiguration on nodes added to the cluster which lead to cycle of up and down of the osds on the new servers and disruption of the ceph state.

    • Monday 6th July 2026

    No incidents reported