ThreeUKSupport (@ThreeUKSupport) / X

ThreeUKSupport

753.7K posts

ThreeUKSupport

@ThreeUKSupport

Have a question? Find answers and support at community.three.co.uk. Or catch our social media superstars here, Mon-Fri 8-430 and Sat to Sun 9-6.

Joined August 2011

ThreeUKSupport
@ThreeUKSupport
Oct 17, 2019
we’re currently experiencing technical difficulties with voice, text and data, meaning some of you will be experiencing intermittent service. please accept our apologies, we’re sorting this out right now. check back here for updates
ThreeUKSupport
@ThreeUKSupport
Oct 4, 2021
If you're having issues connecting on Whatsapp, Instagram or Facebook, we've been made aware they are experiencing a global outage. We're unable to provide updates because the issue isn't being caused by the Three network. Thanks for understanding.
ThreeUKSupport
@ThreeUKSupport
Sep 7, 2017
We’re aware that some customers are experiencing problems with mobile internet services. Calls & texts are unaffected. (1/2)
ThreeUKSupport
@ThreeUKSupport
Jun 14, 2017
Anyone needing access to a phone/charger in #GrenfellTower area please pop into any one of our London stores. We’ll be happy to help.
ThreeUKSupport
@ThreeUKSupport
Sep 7, 2017
The issue affecting mobile internet for a number of customers has now been resolved. We apologise for any inconvenience caused.
ThreeUKSupport
@ThreeUKSupport
Sep 6, 2017
Customers affected by the hurricanes in the Caribbean, please don’t worry about using your phone to contact loved ones during this time(1/2)
ThreeUKSupport
@ThreeUKSupport
Sep 8, 2017
Replying to @jamiegenevieve
Hey Jamie 👋 Sorry about that 😟 We had an outage yesterday but it's sorted now. As an apology, here's a wee GIF we think you'll love 👇 >Ian
GIF
ThreeUKSupport
@ThreeUKSupport
Jan 24, 2020
Replying to @matissearmani
we're working on building the uk's fastest 5G network, which will help us provide visitors to Stamford Bridge with the very best 5G service - Kimberley
ThreeUKSupport
@ThreeUKSupport
Dec 24, 2020
Replying to @danbond
We're not changing our roaming stance Daniel, what's free just now will continue to be free after Brexit 👍 -Kymberlie
ThreeUKSupport
@ThreeUKSupport
Sep 6, 2017
We'll reimburse all associated costs. (2/2)
ThreeUKSupport
@ThreeUKSupport
Aug 9, 2021
Replying to @unfinishedaaron
Hi Ron. We've still no plans to change our EU roaming charges -Kirsty
ThreeUKSupport
@ThreeUKSupport
Sep 3, 2019
if you've been affected by Hurricane Dorian in The Bahamas, get in contact when you can & we'll refund all associated call/text/data costs between 01/09 and 06/09
ThreeUKSupport
@ThreeUKSupport
Feb 24, 2019
🙄 >FC
GIF
ThreeUKSupport
@ThreeUKSupport
Sep 8, 2017
If you've been affected by events in Mexico, get in contact when you can & we'll refund all associated call/text/data costs.