Ten minutes from now, your phone answers itself.
After the dispatcher leaves, on weekends and holidays, or while the office is on another call, OnCrew picks up in two rings, takes the problem and address, texts the on-call tech if it is urgent, and emails you the recording and summary.
One contractor's line answered 397 calls in the last 30 days. Live from our call logs.
Hear it answer a real call.
Emily answers as a sample plumbing company. Talk to her like one of your customers would.
Call (213) 319-5075After the demo, Abe (the founder) can call you the same business day to set it up on your real line, about 10 minutes.
That is how fast OnCrew picks up. No hold music, no queue, no missed caller.
Nights, weekends, and holidays. The phone gets answered while you sleep.
From signup to live on your line. Keep your number or take a new local one.
Recorded on our demo line. The caller is simulated. Edited for length.
3,652 calls answered on OnCrew lines since May 2026, including 982 outside 8 AM to 6 PM. Real production count, demo and customer lines included. Updates hourly.
On your line in under 10 minutes.
No hardware, no IT project, no training period. If you can fill out a form about your own business, you can set up OnCrew.
Tell OnCrew about your business
Your services, service area, hours, and how you price the common jobs. OnCrew learns it once and never forgets a detail on a call.
Point your number at OnCrew
Keep the number your customers know and forward it, or take a fresh local number from us. Either way, two taps in your phone settings.
OnCrew picks up. You get jobs.
It answers, qualifies the caller, books the job into an open time on your Google Calendar once you connect it and switch booking on, and emails you a summary with the transcript. Urgent calls reach you immediately.
It is 6:29 PM on Memorial Day. A water heater is leaking onto the floor.
Voicemail loses that customer forever. OnCrew answered, got the problem, the address, and the callback number, and logged the job for an ASAP callback. This is that call, word for word, with the names and details changed.
Built-in rules spot the urgent calls, and you decide who gets woken up. Urgent calls reach the on-call tech by text. Everything else is captured politely for business hours, and whoever opens the office reads the overnight log in the morning.
“Well, I'm having a problem with my hot water heater. It's leaking water on the floor.”
“Oh, got it. Let's get someone in touch with you on that. Can I get your name and best callback number, and what's the service address?”
“My name is Walt Carey. The number is five five five, zero one nine four. And the address is six four Cedar Hollow Road, in Fairview.”
Name, callback number, and address read back and confirmed with the caller. Job logged for the team: leaking water heater, wants someone out as soon as possible.
New job: Water heater leaking on the floor. Walt C., 64 Cedar Hollow Rd. Wants someone out ASAP. Callback number on file.
Cheaper than an answering service. Smarter than voicemail.
A human answering service runs $200 to $500 a month and still just takes messages. Voicemail is free, but callers who hit it tend to dial the next shop on the list.
Voicemail
What most shops run today
- ✕Never picks up. Records a message, if the caller stays on.
- ✕Books nothing. The job waits until you call back.
- ✕Knows nothing about your services or prices.
- ✕A 2 AM emergency sounds exactly like a robocall.
Human answering service
The traditional upgrade
- ~Picks up 24/7, with hold times when they are busy.
- ✕Takes a message instead of structured job intake.
- ~Reads from a script. Off-script questions get a shrug.
- ~Pages whoever is on the list, urgent or not.
OnCrew
AI receptionist trained on your business
- ✓Picks up in two rings, every hour of every day.
- ✓Books the job on your Google Calendar when you switch booking on, or takes the request, and emails you.
- ✓Knows your services, prices, and service area cold.
- ✓Flags true emergencies and wakes the right tech.
Simple pricing that scales with your call volume.
Built for shops running one to fifteen trucks, and for the owner who still picks up every call from the truck. Every plan answers every call, books the job on your Google Calendar or takes the request, and triages every emergency. Each plan differs in how many minutes are included, how many numbers you run, and how many people it can alert or connect callers to.
Starter
For the owner-operator
60 minutes of answered calls included
- ✓1 AI phone number, call alerts to you and 3 people, 4 live transfer destinations, 8 on-call slots
- ✓24/7 answering in two rings
- ✓Job booking on your Google Calendar and email job summaries
- ✓Emergency triage with built-in urgent rules
- ✓$0.99 per minute after 60
14-day free trial. No credit card to start.
Pro
For busy single crews
200 minutes of answered calls included
- ✓Everything in Starter
- ✓2 AI phone numbers, call alerts to you and 5 people, 6 live transfer destinations, 20 on-call slots
- ✓Workflow handoff setup for your current tools
- ✓Priority support
- ✓$0.99 per minute after 200
14-day free trial. No credit card to start.
Multi-Truck
For multi-crew shops
500 minutes of answered calls included
- ✓Everything in Pro
- ✓5 AI phone numbers, call alerts to you and 15 people, 16 live transfer destinations, 50 on-call slots
- ✓Per-tech on-call schedules and routing
- ✓Multiple lines and locations
- ✓$0.99 per minute after 500
14-day free trial. No credit card to start.
One account. Every line answered.
Multi-Truck is built for shops with crews on the road: separate lines for each location or crew, and routing rules that page the tech who is actually on call.
Per-tech on-call routing
Set who is on call and which call types reach them. Urgent calls page the right tech; routine work queues politely for business hours.
Multiple lines and locations
Up to 5 AI phone numbers on one account, so each location or crew keeps its own line and its own setup.
500 minutes of answered calls included
$349/mo with 500 included minutes, then $0.99 per minute. Two-ring answering on every line.
The questions everyone asks.
What happens if I go over my included minutes?
Each extra minute is $0.99, billed at the end of the month. Alert texts past your plan allowance (150 a month on Starter) are $0.05 each. No surprise tier jumps, no service cutoff mid-month. Your line keeps answering.
Do I have to change my phone number?
No. Keep the number your customers already know and forward it to OnCrew, or take a new local number from us. Either takes a couple of minutes.
What if a caller really needs a person?
OnCrew takes a detailed message and emails it to you instantly with the transcript, or transfers urgent calls straight to your cell. You set the rules for when each happens.
Can I cancel anytime?
Yes. Cancel yourself from your dashboard anytime, no phone call and no email required. And paid subscriptions are covered by a 30-day money-back guarantee in the first 30 days.
What is the best AI answering service for contractors?
OnCrew is an AI receptionist configured for HVAC, plumbing, electrical, and roofing contractors. It answers 24/7 in your company's name, captures urgent-call details, and sends your team a handoff for follow-up. Plans start at $49/month with a 14-day free trial.
How much does an AI answering service for contractors cost?
OnCrew starts at $49/month with 60 included minutes. Pro is $149/month for 200 minutes, and Multi-Truck is $349/month for 500 minutes. Each extra minute is $0.99. Compare that against live answering quotes for your own call volume.
What happens during the 14-day free trial?
OnCrew sets up your AI receptionist with your business name, hours, services, and service area during signup, and your line can be live in minutes. You review captured urgent-call details, appointment requests, and transcripts. No credit card is required to start; you add a payment method only if you decide to continue, and you can cancel anytime before then.
Can callers tell they're talking to AI?
OnCrew is configured with your brand voice, trade, service area, and disclosure preferences, so you decide how the agent introduces itself. Call (213) 319-5075: Emily answers as a sample plumbing company. Talk to her like one of your customers would.
Hear it answer a real call.
Emily answers as a sample plumbing company. Talk to her like one of your customers would.
Free 14-day trial · No credit card required to start · Live on your line in under 10 minutes
Or hear a recorded call first. · or start your free trial
