• Resolved Imagejim.sharp

    (@jimsharp)


    During the course of troubleshooting for another issue, I Deactivated AddToAny plugin and noticed that the site still loads with the plugin fully functional. To make sure it wasn’t my imagination, I removed the plugin from the site only to find that it’s still there. This in itself, and as a separate issue from what I was troubleshooting is problematic.

    How do I fully remove the plugin from my site? I plan to reinstall it, but it seems like the Deactivate/Delete process in the WP console is not working on this plugin.

    The page I need help with: [log in to see the link]

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  • Plugin Author Imagemicropat

    (@micropat)

    Hi Jim,

    That indicates a site cache needs to be purged after making a change to the site.

    It looks like you’re using the “WP Fastest Cache” plugin so you’ll want to purge/clear the site’s cache using that plugin to have your changes take effect.

    Thread Starter Imagejim.sharp

    (@jimsharp)

    Hello micropat,

    Yep. That’s what it was. My apologies for the oversight, and thank you for the assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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