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FAQ
Once your item has been shipped, you will receive a shipping notification email at the email address associated with your order. This email will include your tracking number and a link to track your shipment. You can also track your order directly by visiting https://www.17track.net/. Please ensure to check both your inbox and spam folder for this notification.
Delivery Time = Processing Time + Shipping Time
- Processing Time: 1-3 days
- Shipping Time:
- Standard Shipping (Free): 4-10 days
- Express Shipping (available in select areas): 1-4 days
As a result, the total delivery time is 5-13 days for standard shipping or 2-7 days for express shipping.
We offer shipping to most countries around the globe. If your country is not listed below, please reach out to us for confirmation before placing your order.
- North America: United States, Canada
- Europe: Germany, United Kingdom, France, Italy, Spain, Finland, Ireland, Belgium, Portugal, Austria, Norway, Switzerland, Denmark, Sweden, Netherlands, Greece
- Oceania: Australia, New Zealand
- Asia: Russia, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia
- Middle East: Turkey, Saudi Arabia, Israel
If your country is not included, please contact our customer service team to verify shipping availability.
To request a refund, please contact our customer service team through our contact page or email us at [email protected]. Provide your order number and reason for the return. Once your return is received and inspected, we will process your refund within a few business days.
