FAQ

FAQ Section
📦 SHIPPING

🌍 Do you offer international shipping? Yes, we do! International shipping has a flat rate of $125.

What is the estimated delivery time? Standard shipping typically takes 2-3 business days; express shipping is next-day delivery.

📦 Can I track my package? Yes, tracking numbers are provided within 48 hours of shipment.

🏛️ Are you open on federal holidays? No, we are closed on all federal holidays. Orders placed on these days will be processed the next business day.

💳 PAYMENT

💵 What payment methods do you accept? Zelle, CashApp, Bitcoin, and more.

🔒 Is it safe to shop online? Yes! All payment information is fully encrypted and secure.

💸 Can I use reward points for purchases? Yes, partial payment with points is supported, but some exclusions apply.

🛒 ORDER & RETURNS

🛍️ How do I place an order? Add products to your cart, checkout, and complete payment.

✏️ Can I change my order? Contact us immediately via email or the “Contact Us” page.

🙅 Do I need an account? No, account is optional.

🔄 Can I return an item? Returns are not offered for most items. Check product page for exceptions.

💎 REWARDS

🎯 How do I earn points? Earn 3% back on purchases, and extra for reviews or referrals.

💰 How can I redeem points? Points can be applied to future purchases on the checkout page.

📊 Where can I track my balance? Log in and visit the Rewards page.

📝 Write a product review and earn $5 in points once per month!

🔨 AUCTIONS

🏷️ How do I participate in auctions? Sign in, browse auctions, place bids before the countdown ends.

⏱️ What happens if I win? Complete payment promptly. Tracking info is sent within 48 hours.

❓ MORE QUESTIONS?

📬 Contact us anytime through the “Contact Us” page or email us. We’re happy to help!

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