I set out to create Bold Orange as a place anchored on a culture of engaging, developing and inspiring talent. Doesn’t sound hard, right? Well how many of you reading this right now feel inspired, developed and empowered? Yup. We feel we’ve made a bold commitment and we’re going to keep it – we will inspire you, we will develop you, and we will empower you.

Doing ordinary things in an extraordinary way is how we prefer to work. Our culture is inherently optimistic and inherently human. We value transparency, clear communication, and accountability. We value each area of expertise equally – technologists and creatives, client services and project managers, analysts and strategists. And we value innovative solutions. If forced to choose between process, purpose and passion, we pick passion and purpose first… because it makes solutions better.

Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell‑O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.

Human-led, purposeful, brave, future focused. That’s who we are.

Come join us,

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Margaret Murphy
 CEO & Founder

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Love where you work.

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Let’s do this, together.

Director of Client Strategy and Services

Client Strategy & Services • Minneapolis, MN - Open to candidates outside of MN • Full-Time
About Bold Orange: 
Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients. 

Position Summary:

    Bold Orange is seeking a driven, strategic, and digital-first Director, Client Strategy & Services to serve as a senior client leader and trusted advisor. This role is focused on shaping and leading holistic marketing strategies, with a strong emphasis on marketing automation and connected Customer Experiences (CX).

    As a member of the CSS team, you can expect to understand, analyze, strategize, ideate, collaborate, contribute, and lead client solutions that deliver “And Then Some” to drive meaningful results for our clients. You will guide clients in defining and evolving their marketing automation capabilities—particularly within platforms such as Salesforce Marketing Cloud—ensuring strategies are scalable, data-driven, and aligned to business objectives.

    While this is not a hands-on execution role, the ideal candidate brings a deep understanding of how marketing automation platforms work, enabling them to confidently advise clients, shape roadmaps, and partner with delivery teams to bring strategies to life.


    As a digital-first agency, we are looking for candidates with demonstrated  experience in developing and executing on strategies across digital touchpoints to create seamless customer experiences.

Duties and Responsibilites:

    • Leverage your digital prowess and experience to shape solutions and drive results across channels including email, website, and paid media with a heavy emphasis on the digital strategy aspect of executing in these channels
    • Lead the development of strategic, data-driven marketing approaches across channels, with a strong emphasis on marketing automation, CRM, and lifecycle strategy
    • Lead and inspire cross-functional agency teams to deliver strategically sound, insight-driven work for our clients. Set the vision and create the strategy for our work and develop solutions to drive results for our clients
    • Develop, nurture, and grow strong senior-level client relationships, acting as a trusted advisor on marketing strategy, customer experience, and marketing technology
    • Partner closely with client teams including marketing, creative, operations, finance, analytics, product, technology, and senior management
    • Create, lead, and present the development of holistic strategy to clients via engaging storytelling
    • Develop and clearly articulate well-informed, clear points of view to confidently lead and guide our clients
    • Author project briefs
    • Negotiate changes and navigate challenges
    • Monitor and proactively report out on best practices and overall market trends

Required Qualifications:

    • Bachelor’s degree in business, marketing, communications, public relations, or equivalent work experience
    • 7+ years of marketing/advertising experience in an agency setting
    • 9+ years relevant work experience across Digital, 1to1 marketing, creative, social, paid media, MarTech and CRM, with a heavy emphasis and interest in the digital strategy required to execute in these channels
    • Passion for learning the client’s business, including company business goals and objectives, products, markets, brand positioning, competitive landscape, industry, distribution, etc.
    • Strong storytelling and PowerPoint presentation skills, with the ability to influence senior stakeholders
    • Experience advising clients or stakeholders on how to effectively leverage marketing technology to achieve business outcomes
    • Ability to translate complex technical and data concepts into clear, compelling client-facing narratives and strategic recommendations
    • Proven ability to develop strategic frameworks and roadmaps for marketing automation and customer engagement programs
    • Ability to anticipate, plan and prioritize to manage the workload effectively and efficiently.
    • Strong interpersonal skills with the ability to diplomatically handle a fast-paced work environment
    • Strong attention to detail
    • Desire to work in a fast-paced creative environment with a “can-do” attitude that inspires teams and clients
    • Leadership skills and the desire to mentor
    • Desire to always be learning and growing
    • Salesforce Marketing Cloud

Compensation:

We benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location. The annual base for this position is anticipated to be up to $125-165k in the Greater Minneapolis/St. Paul, MN market. Final compensation will be dependent on the ideal candidates experience and local market at the time of hire. 
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
 
• Medical, dental, and vision insurance
 
• Virtual mental health support
 
• Health Savings and Flexible Spending Accounts (including dependent care)
 
• Infertility and critical illness benefits
 
• 401(k) with generous 6–10% employer contribution
 
• Paid parental leave
 
• Tuition reimbursement
 
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
 
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
 
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
Apply Now

Marketing Automation Engineer

Technology Services • Minneapolis, MN - Open to candidates outside of MN • Full-Time

About Bold Orange: 
Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients. 

Position Summary:

    The Marketing Automation Engineer position is a key role within our growing Salesforce Practice. This role will support the Solution Architect on complex Salesforce Marketing Cloud implementations and existing client work, serving as the technical advisor and expert on the platform development abilities. Individuals in this role have a passion for developing custom solutions and delivering best-in-class outcomes.

Duties and Responsibilities:

    • Supports Solution Architect through discovery, advising on level of effort and feasibility of technical components to support client priorities and objectives. 
    • Builds out integrations between Marketing Cloud and external systems
    • Create and present solution documentation, keeping both internal and external stakeholders informed and engaged 
    • Configure, test, document, implement and train on Salesforce Marketing Cloud throughout implementations 
    • Create, edit and manipulate complex SQL, AMPScript  SSJS and JSON.
    • Be able to edit existing HTML and CSS
    • Build audiences and segments using complex logic across multiple data sets 
    • Make minor edits to creative files 
    • Develop and adhere to rigorous QA process 
    • Proactively present and deploy optimization activities 
    • Partner with Analytics for access to do data and systems for analysis and reporting 

Required Qualifications:

    • Bachelors degree in Marketing, Communications, Business Management, Computer Science, Information Technology, etc. or equivalent work experience 
    • Three+ years of relevant Salesforce Marketing Cloud experience 
    • Expertise in Salesforce Marketing Cloud Email Studio & Journey Builder, with additional expertise across CDP, Interaction Studio and Advertising Studio a plus 
    • Understanding of data privacy and protection practices (CAN-SPAM, CASL, EU Privacy Directive, DPR, blacklisting, etc.) 
    • Attention to detail and an eye for quality 
    • Salesforce Marketing Cloud Developer Certified
    • Coding capabilities across the following: 
      • Ampscript. 
      • SQL 
      • HTML/CSS
      • SSJS
      • JSON

Please Include In Your Application:

    • A brief cover letter outlining your relevant experience.
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
 
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
 
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
Apply Now

Program Manager

Project Management • Greater Minneapolis/St. Paul, MN [partial in-office requirement • Full-Time
Location: Minneapolis, MN
Hires local to the Twin Cities Metro-Area can anticipate an in-office component of 1-2 days a week, employed with Bold Orange. If this position lists, “Open to Remote”, hires outside of the metro area can anticipate travel to our Minneapolis, MN office on an as-requested basis. We value human connection and some travel is anticipated. 

About Bold Orange:

Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients.

Position Summary:
The Program Manager is a senior leadership role within the Project Management department primarily focused on driving client delivery excellence, optimal portfolio health and growth through financial responsibility, staffing, and operational consistency across a portfolio of businesses. The Program Manager acts as a key contributor in the project management departments evolution and optimization, fostering project management team growth and the implementation of the department's innovation roadmap.
 
Position Duties and Responsibilities:
 
Financial Acumen & Responsibility
In collaboration with Client Strategy & Services, lead the financial health of a portfolio of business and maintain set agency margins to drive success at the top level, across all businesses within, monitoring overall forecasting and process adherence and flagging potential red flags
 
Project estimation of new business and organic client opportunities ensuring accurate data and a consistent approach
 
Manage and support project managers at all levels to ensure that forecasting is achieved and consistent month-over-month, providing course correction where necessary
 
Staffing for Growth, Quality & Delivery
Ensure all businesses within the portfolio are staffed appropriately to support client work and delivery excellence. Manage PM and support team capacity, including escalating and identifying new project management hiring needs
 
Continual staff oversight to identify gaps, incremental work and/or misaligned skillsets that hinder exceptional delivery
 
Facilitate capacity and forecasting needs based on work shifts, incremental scopes, and re-forecasting efforts to proactively identify needs
 
Support and sometimes lead the sourcing and management of contractor needs, including guiding project management talent through the approval and management processes
 
Operational Consistency & Evolution
Lead and support project managers delivering integrated projects that span multiple functional departments i.e., strategy, UX/UI, media, martech implementations, data & analytics, SEO, and technical delivery
 
Drive operational excellence and consistency across individual portfolios as well as the organization as a whole, by ensuring agency integrated delivery process compliance and evolution to meet both team and client expectations
 
Drive required documentation and retrospectives by client, ensuring processes are documented, evolving based on learnings, and shared out as necessary
 
Project Management Department Leadership & Innovation
Guide and foster project management team growth by identifying and managing existing and new skillsets, growth areas, and areas of interest to map and align PM talent to the appropriate work
 
Train and facilitate the PM onboarding process for all new PM hires, ensuring consistency in support and approach that expands beyond general new hire onboarding
 
Manage and address individual feedback and performance opportunities for PM’s aligned to the portfolio of business
 
Support the implementation and definition of the innovation roadmap, bringing insight and a POV through relevant project learnings, new technologies, and the piloting of new processes

Required Qualifications and Experience:

  • 10+ years of project management experience from a digital marketing agency environment
  • A history of robust project management leadership that spans strategy, creative, technology implementation, data, SEO, and marketing automation initiatives
  • Demonstrated ability to drive financial health, manage forecasting adherence, and review P&L reports for a portfolio of businesses
  • Extensive experience estimating integrated delivery projects of $25k and over for organic and new business opportunities
  • Ability to think strategically and contribute to department planning, evolution, and innovation initiatives as a leader on the team
  • Previous experience and enjoyment of staffing oversight, including capacity management, skill alignment, and contractor management
  • Strong background driving operational excellence, process compliance, and evolution for integrated project delivery
  • Previous experience and passion for people management
  • Desire to contribute, lead, and champion while continually reprioritizing for ideal outcomes and support needed day to day
  • Cool under pressure with a genuine enjoyment of agency

Compensation:

We benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location. The annual base for this position is anticipated to be up to $130k in the Greater Minneapolis/St. Paul, MN market. Final compensation will be dependent on the ideal candidates experience and local market at the time of hire. 
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
Apply Now

Senior Business Development Manager, Strategic Growth

Sales and Marketing • Minneapolis, MN - Open to candidates outside of MN • Full-Time
Location: Minneapolis, MN
Hires local to the Twin Cities Metro-Area can anticipate an in-office component of 1-2 days a week, employed with Bold Orange. If this position lists, “Open to Remote”, hires outside of the metro area can anticipate travel to our Minneapolis, MN office on an as-requested basis. We value human connection and some travel is anticipated. 

About Bold Orange:

Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients.

Position Summary:
We are seeking a proactive, strategically minded Business Development Manager to join our growing Strategic Growth team. In this role, you will own and drive critical components of the new business pipeline, ensuring opportunities progress with urgency, clarity, and strong executive alignment. You will serve as a quarterback on high-visibility pursuits, proactively removing obstacles, synthesizing inputs into clear narratives, and ensuring deliverables are executive-ready in advance of deadlines.
 
The ideal candidate has experience driving business development efforts within a marketing, CX, or CRM agency environment. They demonstrate strong business judgment, critical thinking, and ownership of outcomes. They are comfortable representing the company externally, contributing to outbound efforts, and engaging directly with prospects, while also leveraging Salesforce and related tools effectively.
 
Here at Bold Orange, we value diversity, equality, and bold thinking. We seek talent who share those values and who are also passionate about making every moment matter. Our mantra is to Stay Curious, Stay Bold and Stay Brave.
 
Position Duties and Responsibilities:

Sales Tools, Pipeline & Process Leadership

  • Own and actively manage the sales pipeline tracking, ensuring data accuracy, clear next steps, defined owners, and timely progression of opportunities.
  • Leverage Salesforce and prospecting tools to drive pipeline visibility, deal velocity, and informed decision-making.
  • Identify process, communication, or ownership breakdowns and proactively implement improvements.

Prospecting, External Engagement & Market Intelligence

  • Identify and research priority verticals, target accounts, and decision-makers to inform outbound strategy.
  • Contribute directly to outbound prospecting efforts, including drafting executive-level outreach and follow-ups.
  • Represent Bold Orange in prospect meetings, industry events, and networking opportunities alongside senior team members to generate new business conversations

Sales Performance & Insights

  • Monitor pipeline KPIs including engagement, lead sources, velocity, and conversion rates, and translate insights into clear, actionable recommendations and reports that improve close rates and overall growth performance.

Required Qualifications and Experience:

  • Bachelor’s degree in business, marketing, operations, or a related field.
  • 7-10 years of experience in business development or agency new business environments.
  • Demonstrated ability to think critically and strategically, connect tactical execution to broader growth objectives, and operate effectively in ambiguous situations.
  • Proven track record of independently driving initiatives to completion with minimal oversight.
  • Experience engaging in client-facing conversations and supporting outbound prospecting efforts.
  • Proficiency with Salesforce (Sales Cloud) and related prospecting tools.
  • Strong analytical skills with the ability to interpret data and influence action.
  • Exceptional written and verbal communication skills and executive presence.
  • Ability to operate with urgency in high-visibility, deadline-driven environments.

Preferred Qualifications and Experience:

  • Entrepreneurial mindset, with the ability to take initiative and drive results in a fast-paced, dynamic environment.
  • Collaborative team player who thrives on building deep internal and external relationships
  • Exceptional verbal and written communication skills—candidate must have a keen eye for the details
  • Strong executive presence and confidence contributing ideas, challenging assumptions, and engaging actively in growth strategy discussions.
  • Have a sense of urgency with strong organizational and follow-up skills
  • Ability to thrive in a fast-paced, high-growth environment

Compensation:

We benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location at the time of hire. The above salary range reflects the Minneapolis/St. Paul, MN market.
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
Apply Now