Terms of Service
Terms of Service
Last updated: May 14, 2026
Effective Date: May 14, 2026
By using Student Mate, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
Welcome to Student Mate ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and service (the "Service") operated by Student Mate.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Student Mate is an AI-powered learning platform that provides:
- Document upload and AI-powered analysis
- Text extraction from PDFs and documents
- Audio transcription and summarization
- AI-generated summaries, key points, and insights
- Collaborative learning tools and community features
- Flashcard and quiz generation
- Knowledge management and organization tools
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4. Subscription Plans and Billing
4.1 Plan Types
We offer several subscription plans:
- Starter Plan: Free forever with limited features
- Pro Plan: Monthly or annual subscription with advanced features
- Enterprise Plan: Custom pricing for teams and organizations
4.2 Billing and Payment
Paid subscriptions are billed in advance on a monthly or annual basis. Payment will be charged to your payment method on the date your subscription begins and each renewal period thereafter.
All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, levies, or duties.
4.3 Free Trial
We offer a 7-day free trial for paid plans. You will not be charged during the trial period. To avoid charges, you must cancel before the trial period ends.
4.4 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
We offer a 7-day money-back guarantee for new subscriptions. Refund requests must be made within 7 days of initial purchase.
5. Acceptable Use Policy
You agree not to use the Service:
- For any unlawful purpose or to solicit others to unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
6. Content and Data
6.1 Your Content
You retain full ownership of all content you upload, submit, or create through the Service ("Your Content"). By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, and process Your Content solely for the purpose of providing the Service.
6.2 Data Processing
We use AI and machine learning technologies to analyze and process your documents. This processing is performed to provide you with summaries, insights, and other features of the Service.
6.3 Data Retention
We will retain Your Content for as long as your account is active or as needed to provide you services. You may delete Your Content at any time through your account settings.
7. Privacy and Security
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
8. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Student Mate and its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.
9. Disclaimers
The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our Service and the use of this Service.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.
10. Limitation of Liability
In no event shall Student Mate, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.
12. Governing Law
These Terms shall be interpreted and governed by the laws in force at the location of our headquarters, without regard to conflict of law provisions.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@studentmate.app
Website: https://studentmate.app