Stories that move.
Strategies that mobilize.
Communities that lead.
At Communications Shop, we work alongside organizations, leaders, and movements that are strengthening the communities they serve.
As your extended communications team, we craft strategies and campaigns that elevate real stories,
shape narratives, and confront indifference to mobilize action.
We listen first. We research with intention. We bring our full expertise in media relations, narrative strategy, digital outreach, branding, marketing, and community-centered research to remove barriers and make your message clear, human, and powerful.
Your work already moves communities forward.
Ours is to help it be seen, heard, and felt, one story, one strategy, and one community at a time.
OUR SERVICES
OUR SERVICES
Strategy & Research
- • Strategic Communications Planning
- • Campaign Development
- • Market & Communications Research
- • Qualitative & Quantitative Research
- • Campaign Performance Analysis
- • Narrative, Messaging & Culture Shift
- • Narrative Strategy & Message Development
- • Multilingual & Multicultural Messaging
- • Culture Shift
- • Advocacy Communications Support
Branding & Visuals
- • Brand Development & Visual Identity
- • Brand Storytelling
- • Branded Content for All Platforms
- • Design for Equity-Centered Campaigns
Media & Digital Engagement
- • Media Relations & Press Engagement
- • Digital & Social Media Strategy
- • Multimedia Content Creation
- • Strategic Partnerships & Media Buying
- • Event Planning & Communications Management
Capacity Building & Long-Term Support
- • Trainings, Coaching & Systems Design
- • Executive Coaching & Thought Leadership
- • Embedded Communications Support (Installed Capacity)
- • Tiered Subscription Services for Small Orgs
SHOWREEL
SHOWREELOUR PARTNERS
AWARDS
AWARDS
As Featured In
TESTIMONIALS
TESTIMONIALS“Communications Shop fulfilled our needs and went beyond our expectations. The team placed op-eds and earned news coverage in several priority press outlets. During the 2024 election, they developed an advertising campaign to place content about voting rights on platforms with significant Latino consumers. And the Communications Shop team created digital content that was professional, comprehensible, and compelling”.
Andy Hoover
“Working with Communications Shop on our first Spanish campaign, helped the League expand its reach to Spanish speaking voters leading up to the 2024 election. Their team did thorough research on issues important to our audience and crafted intentional creative and messaging strategies that resonated well. The Communications Shop team brought vibrant energy to every call and made doing important work fun.”
LaQuita Howard
"Communication Shop went above and beyond to make our media and social outreach impactful, for our Maternal Health Event. Their strong storytelling abilities and cohesive branding helped to elevate the visibility of our event, and connect more effectively with our audience."
Stephanie Reese
"Communications Shop did a great job of empowering frontline union members and workers to share their stories in powerful ways.They created engaging videos and posts to help us amplify their voices and advance our campaigns to win legislation. We would recommend them to anyone working within our movement to build power for working people."
David Broder
“In the two decades I’ve engaged in media outreach, public affairs, public relations, cause marketing, strategic messaging, and narrative change work, I’ve had the misfortune of working with vendors who overpromise and underperform, try to force a square peg in a round hole, or offer cookie cutter communications services that come across as inauthentic and fall flat. Not only is Comms Shop the antithesis of that kind of vendor, they are in a class of their own. No matter how high I set the bar, Comms Shop always soared far above it.”
Unai Montes-Irueste
"The Comms Shop team has been an invaluable asset to our communications work. From social media, to event-based communications, to strategic partnership and earned media, Comms Shop and their crew of experienced, creative, dynamic and well-versed professionals have helped take our communications to the next level".
NICOLE MELAKU
"Communications Shop’s dedication to language and cultural sensitivity, tailoring content to the target audience, producing materials in multiple languages, and ensuring representation in animations demonstrated their commitment to inclusivity and earned our trust. Embracing storytelling, innovation, and empathy, Communications Shop empowered diversity at Prince George’s Community College, creating a vibrant and inclusive academic haven."
Dr. Rosa Smith
"Communications Shop knows the Latino community, and it uses a variety of strategic approaches that produce results. Whether it’s traditional media relations or digital communications, their work is always professional, on time, relevant and respected. If you want to reach the Latino community, I highly recommend Communications Shop".
Julian Teixeira
"Working with Communications Shop has been a great personal and corporate experience.
They provide indispensable guidance on context and messaging with the best manners and PR skills. Susana and her team are exceptional observers, researchers and networkers. And most importantly, they are full of Latinx heart, passion and soul".
JAVIER MARIN
"I highly recommend Communication Shop. The staff is always available and they helped me rebrand my organization and relaunch our new website. What I really like about them is how flexible they are and the quality and professionalism of their staff and work. They are my to-go marketing and communications partner and my work is so much easier since I started working with them. The other thing I really like about Communication Shop is that they are partners with me in developing the communications strategy for our programs and webinars, and they do it in both Spanish and English. Lots of gratitude for the work they do and the guidance I receive from them".
Lupe Lopez
"Communications Shop was a key partner in connecting Fundamedios with the journalism community in the United States. The advice shared by their team was strategic to the positioning of our organization and allowed us to develop a product that set us apart and that has given us visibility and proximity to our audience. Communications Shop is an efficient and strategic team that, best of all, is imbued with ‘sabor latino’ and a cheerful attitude".
