Privacy Policy

Who manages my data?

• Rinzler Labs manages any collected data
• Company registered in Scotland (SC769904)
• 5 South Charlotte Street, Edinburgh, EH2 4AN
• ICO registered: ZB548750

What data do you collect?

• E-mail address (if used instead of username)
• Error reporting data and browser agent
• Anonymised IP address and site visit data
• Payment gateway data (no card details stored)
• eSIM order details and activation codes

With whom do you share data?

Your data will only be shared with our partners:

• Mapbox - custom location maps
• Stripe - credit card processing
• Plisio/Coinpayments - crypto payments
• Trustpilot - review requests
• ElevenLabs - AI support conversations
• eSIM Access - eSIM provisioning

Do you use cookies?

Yes, our website requires the use of cookies for its proper functioning, an example would be logging in to your dashboard. Cookies are text data used to verify that you are really you.

How do I manage cookies?

If you do not want to save cookies from our website, you can configure your browser to block them. However, disabling cookies may hinder or prevent the use of our website, as some are used for security purposes or saving personal settings.

Access to your data

You have the right to obtain data collected in our service. To access your data:

• Login to the application
• Click on Account → Request All My Data
• Enter your password and click Request
• Download JSON formatted file with your data

Right of data erasure

You have the right to delete your personal data stored in our service. Visit your account dashboard to delete all your account data.

• Your account access will be revoked immediately
• All personal data removed immediately
• Confirmation e-mail will be sent
• Archival backups deleted within 30 days