Terms of service

Last updated: May 2026.

By using d1g.it, the customer portal at portal.d1g.it, or by accepting a proposal from us, you agree to the terms below. We've tried to keep them short and plain — if anything is unclear, email [email protected] and we'll explain.

Who we are

d1git is a one-person design + development studio based in Phoenix, Arizona. "We", "us", and "d1git" all refer to the same entity. "You" or "Customer" means the individual or business using the site or services.

What we provide

Web design and development, AI integrations, brand and logo design, domain registration, web hosting, email hosting (via Microsoft 365 reseller), and ongoing maintenance/retainer arrangements. Specific deliverables, scope, timelines, and prices live in the proposal or statement of work for your engagement.

Your account

If we set up a customer portal account for you, you're responsible for keeping your sign-in details safe. We use passwordless sign-in by default (SMS code or Google sign-in), so there's no password for you to lose. You can request account deletion at any time, subject to records we have to retain for tax / legal purposes.

Acceptable use

Don't use our sites or services to: break the law, attempt to access systems or accounts that aren't yours, scrape or hammer the site beyond reasonable use, host content that is illegal in the United States, or send spam. We can suspend or terminate access for any of the above.

Proposals & statements of work

Our standard engagement starts with a written proposal sent through the portal or as a signed PDF. The proposal lists the scope, deliverables, price (one-time and/or recurring), payment terms, and validity window. When you accept it electronically (typed name + drawn signature + agreement checkbox), it becomes a binding agreement under the federal ESIGN Act and the Uniform Electronic Transactions Act (UETA).

Any project-specific terms in a signed proposal take precedence over these terms.

Payment terms

One-time work. Unless otherwise stated, projects require a deposit (typically 50%) on acceptance and the balance on delivery. Net-7 from the issued date is our default for non-deposit invoices.

Recurring services. Hosting, retainers, maintenance, security, backups, domain renewals, and similar ongoing services are billed on a monthly or annual cycle defined in the proposal. Subscriptions auto-renew until cancelled. You can cancel any time before the next renewal from the billing tab in the portal or by emailing us; cancellations take effect at the end of the current billing cycle and we don't pro-rate refunds for unused time.

Payment methods. We accept card, US bank account (ACH), and Cash App through Stripe. By saving a payment method, you authorize us to charge it for the invoices and subscriptions you've agreed to.

Late / failed payments. Invoices not paid within 14 days of the due date may be subject to a 1.5%/month late fee. We will email reminders before assessing any fee. Sustained non-payment may result in service suspension (hosting, retainers, etc.) until the account is current.

Refunds. Deposits are generally non-refundable once project work has begun. Refunds for unused recurring service time are not provided. We will refund Stripe processing errors or duplicate charges.

Taxes. Prices are exclusive of any applicable sales tax, which will be added where required by law.

Hosting, domains & third-party services

Hosting and domain services rely on upstream providers (cPanel hosts, GoDaddy, Cloudflare, Microsoft 365, etc.). We make best efforts to keep them running, but we don't guarantee uptime beyond what the upstream providers commit to. Scheduled maintenance and emergency security work may cause brief downtime; we'll communicate in advance when possible.

Domains we register on your behalf are registered in your name (or your business's name) — you own them. You can transfer them away at any time after the ICANN-required 60-day post-registration lock period.

Intellectual property

Your content. You own the content you give us — copy, images, brand materials. By providing it, you give us the license needed to use it on the work we deliver back to you.

Deliverables. On full payment of a project's invoices, you own the final deliverables (designs, code, copy) created specifically for you, with two exceptions: (a) third-party software, fonts, plugins, and stock assets, which remain governed by their original licenses; and (b) tools, snippets, and frameworks d1git developed before or independently of your project, which we retain ownership of and license to you for use within the deliverables.

Portfolio rights. Unless you ask in writing for confidentiality, we may showcase the work in our portfolio and case studies after launch.

Confidentiality

Anything you share with us that's clearly non-public — business strategy, internal docs, credentials, customer lists — we treat as confidential and only use to perform the work. We do not share it with third parties except the vendors required to deliver the engagement (and only what they need).

Warranties & disclaimer

Once delivered, work is warranted free of bugs we caused for 30 days. We will fix defects in our deliverables within that window at no charge. After 30 days, fixes are billed at standard rates or covered by an active retainer.

Beyond that warranty, the site and services are provided "as is" and "as available." We don't promise the site or services will be error-free, uninterrupted, or fit for any specific purpose.

Limitation of liability

To the fullest extent allowed by law, d1git is not liable for indirect, incidental, special, or consequential damages — including lost revenue, lost data, or business interruption — arising from the site or services. Our total liability for any claim is capped at the amount you paid us for the engagement giving rise to the claim in the 12 months before the claim arose.

Indemnification

You agree to indemnify and hold d1git harmless from claims arising out of content or instructions you provide to us, your use of the deliverables in violation of law, or your breach of these terms.

Termination

Either party can terminate an engagement with 30 days' written notice. On termination, you owe us for work performed and expenses incurred up to the termination date. We can suspend or terminate access immediately for non-payment, abusive use, or breach of these terms.

Governing law & disputes

These terms are governed by the laws of the State of Arizona, without regard to conflict of laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and both parties consent to that jurisdiction.

Before filing anything, both sides agree to attempt to resolve the dispute informally by emailing the other for at least 30 days.

Changes

If we update these terms, the "Last updated" date changes. Material changes will be highlighted at the top of this page for at least 30 days, and active customers will be emailed a summary. Continued use of the site or services after a change means you accept the new terms.

Contact

Questions about these terms or anything in them: email [email protected] or call (602) 527-2827.