Facebook Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Facebook has a 1.9 star rating from 26383 customer reviews. 11% would likely recommend. Consumers are mostly dissatisfied; pros noted are friends, family, communication; cons include hackers and no customer service.
Key Takeaways for Future Customers
- Read Facebook reviews about account recovery and support before relying on the platform.
- Prepare extra account security to guard against hackers and unauthorized access.
- Expect limited human customer service; appeals may be slow or unsuccessful.
Negative Feedback / Risk Areas
- Frequent customer complaints about accounts being locked or disabled without clear explanation.
- Many reports of hacked accounts and difficulty with recovery tools.
- Poor responsiveness from help center and inability to reach a human for support.
Positive Feedback
Users value Facebook for staying connected with friends and family despite service and support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Facebook has a 1.9 star rating from 26383 customer reviews. 11% would likely recommend. Consumers are mostly dissatisfied; pros noted are friends, family, communication; cons include hackers and no customer service.
Key Takeaways for Future Customers
- Read Facebook reviews about account recovery and support before relying on the platform.
- Prepare extra account security to guard against hackers and unauthorized access.
- Expect limited human customer service; appeals may be slow or unsuccessful.
Negative Feedback / Risk Areas
- Frequent customer complaints about accounts being locked or disabled without clear explanation.
- Many reports of hacked accounts and difficulty with recovery tools.
- Poor responsiveness from help center and inability to reach a human for support.
Positive Feedback
Users value Facebook for staying connected with friends and family despite service and support issues.
Media from reviews
Facebook Collective Complaints
Lincoln, California
Problem with refund for a product advertised on Facebook. Sugar clean
Never got a response from Facebook on the situation. Company is giving me the runaround on a refund on product, I sent back and they accepted the return products.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Resolved: I have 3 Facebook accounts I get into I...
Close facebook.
I have 3 Facebook accounts I get into I will like closed all accounts my name is Rebekah Solder I 3 account open
- Close facebook
Preferred solution: Full refund
User's recommendation: Close all accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi Facebook Legal, I'm reaching out...
- - Blocked from sending friend requests for 20 days, hurting connections.
- - Meta Support says the account is in good standing; investigate.
Hi Facebook Legal, I'm reaching out again about my ongoing problem with my Facebook account I am temporarily blocked from sending friend request for extended amount of time and the block still persist i am slowly losing connections with my friends on Facebook i have reported it to Different companies and no one wants to help me out with this problem. I have been in contact with Meta Support Assistant and they said my account is in good standing with no restrictions on my account and I reviewed Community Standards and I haven't had any restrictions on my account so i cant understand why the block is on me it has been 20 days now i am having to ask people to send me a friend request and I hate doing that because they think it is a scam or a *** i need to be able to reconnect with my friends and family i live by myself and my mom passed away and connections to my family and friends is how i stay active on the platform please investigate this issue and take necessary action to have it resolved so I can send friend request again thank you
Preferred solution: I would like to get my problem resolved so I can send friend request again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount immediately locked after submitting required video selfie
- - Created a new Facebook business page.
- - Verification shows an appeal filed, which I did not submit, and I'm worried about the restriction.
Account was immediately deleted upon creation with no way to contact them.
Business page was immediately deleted after providing required information to create a new page.
Update profile was deleted, no warning, no appeal option.
No customer service help.
No customer support.
I created a brand new FB business page. Immediately after completing the required video selfie verification, the account status updated to indicate that I have filed an appeal. I have not submitted any such appeal, and as this is a new page, I am concerned about this immediate restriction.
- No response to the crash of the platform
- Facebook has no customer service
- No live assistance or customer service
Preferred solution: Access to my page.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi Facebook Customer Service, I'm...
Hi Facebook Customer Service, I'm writing to report a problem with my account I've been temporarily blocked from sending friend request for 4 days now and I haven't heard anything back from you all I was unblocked sometime in March and everything was going good i haven't sent out alot of friend request and the ones i did send i deleted them because they didn't use social media regularly and now on April 6 i get a message saying I was blocked again why do you all like to block me from sending friend request even Meta said my account is in good standing so that tells you that you are blocking me for no reason so when will the problem be resolved so i can send friend request again thank you.
Preferred solution: I would like to get my problem resolved so I can enjoy sending friend request again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI hit big and didn't get any thing at all and sent a pic of it and well the perso on the lonk i sent. said u have to contact support with in the game well there isn't any way to
- - A Facebook contact claimed to load winnings into my Facebook account.
- - They said they had nothing to do with it and there was no response.
Ok. So I hit the jackpot.
The guy on FB whom you get the link through and send money to, and they load it to your account on FB, well, he said he had nothing to do with my winnings to contact it within the game. But yet there was no way. I tried to email them and it said that no email with that name. So I could not email them or anything, and still nothing at all from anyone.
Don't waste your time. Don't.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Iași, Iași County
Complaint
Dear sir or madam,
I have been in a position by Meta and Facebook that I can only access my Facebook page if I pay a monthly fee or I agree with my data being shared with commercials!
I do not agree with any blackmail done to myself or my account!
Either they let me use this freely and give me an advance notice or I will close my account and I will claim compensation for any damages made to myself and my family!
- Child friendly
- Loss of credibility
Preferred solution: My account beeing fully accesible ,letter of apology and a considerate amount of compensating my trust in the believe that facebook meta is a clean and helpful organisation!
User's recommendation: Give people a very long advance notice of any changes made to their account or information!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer - - A message photo from May 12, 2025 was restricted for alleged child exploitation.
- - Rebuttals hit a technical problem.
- - User says AI flagging is not fair.
Company fixed the issue and I have been provided with settlement agreement.
I'm back on Facebook but I still can not add photos and this has gone on for months!Your file can't be uploaded: image.png
We're sorry, there's a technical problem with this feature. We're working on getting it fixed. Facebook
I have never nor would ever hurt a child people who do deserve to be castrated!
Facebook will not show me the photo in question, and It was AI that caught the post, and why holler about a post from May 12th 2025? Facebook needs to be more user-friendly and allow us to take down Reels altogether and allow us to unfriend multiple people ate once and unfollow multiple groups at once! The other day I posted a photo of {{Redacted}} in a diaper that I shared from a group and after I thought about it I deleted it myself yet the restriced me then 20 minuted later the recinded and restored me! There use of AI to make decisions on what we can post is not fair to law abiding citizens who do not post anything Illegal!
- Easy to chat with friends
- Not user friendly
Preferred solution: Apology
User's recommendation: Use Twitter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNuurwadani450@***.com
- - Facebook account nuurwadani450@***.com was disabled; user requests review as they believe it's an error.
Dear Facebook team My Facebook account under the email nuurwadani450@***.com was recently disabled i believe this was an error as I have not violated the community standards I would appreciate it if you could review this decision thank you for your time and consideration Sincerely Timothy adjokatse Yuoser name. Mudane madax weyne farmaajo Phone number 61333****Email nuurwadani450@***.com Please please help me find account
Company fixed the issue and I have been provided with apology.
Dear Facebook team
My Facebook account under the email nuurwadani450@***.com was recently disabled i believe this was an error as I have not violated the community standards I would appreciate it if you could review this decision thank you for your time and consideration
Sincerely
Timothy adjokatse
Yuoser name. Mudane madax weyne farmaajo
Phone number 61333****
Email nuurwadani450@***.com
Please please help me find account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Framingham, Massachusetts
I cant get my facebook it stuck on my...
I cant get my facebook it stuck on my old phone. I have new one.
I tried to login in and it keeps going in the security code doesnt do anything keep sending me back in security code.
I have other facebook dont use that one must often but dont have any problems with. The one that lock out i use more it.
Preferred solution: I want my facebook back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johannesburg, Gauteng
Hello there how are you. My Facebook...
- - Facebook account was blocked suddenly.
- - An appeal was made but there has been no response since I submitted a selfie and my driver's license on 25 March.
Hello there, how are you? My Facebook was blocked out of nowhere.
I appealed, but up to now, no answers from them.
Please assist. I was asked to do a selfie and also produce my ID, and I sent my driver's license, but since March 25, nothing from Facebook.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pretoria, Gauteng
*** how are you my name is jafali...
Hello, how are you? My name is Jafali Amidu from Malawi, but now I'm in South Africa.
I want help with my Facebook account. The community standards have blocked my account because I was posting some videos.
I know I did wrong, but I will never do it again. Please unblock me.
User's recommendation: Please unlock for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minneapolis, Minnesota
THEY DID GIVE ME ANY INFO. ON WHAT I...
- - No info on what to post on Facebook.
- - Can't log in; the info page is blank.
- - It keeps prompting to log in and won't email support.
THEY DID GIVE ME ANY INFO. ON WHAT I HAD SUPPOSED TO HAVE PUT ON MY FACE BOOK I KANT LOG IN , INFO PAGE WONT GIVE INFO JUST A BLANK PAGE , KEEPS TELLING ME TO LOG IN WONT LET YOU EMAIL TO THEM FACE BOOK SAIS I ADVERTISED WITH FACE BOOK OR META NO INFO >>>>>>>
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nairobi, Nairobi County
Resolved: My Facebook is locked
Company fixed the issue and I have been provided with apology.
I submitted an appeal on Facebook, but my Facebook is not working. Please help to get it back. I would appreciate it.
Preferred solution: Full refund
User's recommendation: please help me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Janakpur, Madhesh
Its is one of the best platform
Why was my ID suspended for no reason? It's a very useful platform.
I would always use it.
Please, last time, do unsuspend my account. Inside this ID, I have personal work.
- Connectivity to all my friends
- Privacy and security
Preferred solution: unsuspended my face book account
User's recommendation: use its for good things
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fresno, Tolima Department
They disabled my account unfairly.
- - Ingrid's Facebook account was unfairly deactivated; Mirada Sublime used for work; requesting review/appeal; Email mayerlyesp2001@***.com.
Mi cuenta principal de Facebook fue desactivada injustamente. Uso mi cuenta principal Ingrid y una página vinculada Mirada sublime para ganarme la vida, y creo que el problema se debe a que publicito mis cursos en varios grupos por eso Solicito una revisión.
Mi cuenta o una apelación mi cuenta está a nombre de Ingrid. Correo electrónico: mayerlyesp2001@***.com
Teléfono: 318709**** Espero su pronta respuesta.
My main Facebook account was unfairly deactivated. I use my main account, Ingrid, and a linked page, Mirada Sublime, to earn a living, and I believe the problem stems from my advertising my courses in various groups. Therefore, I request a review or appeal.
My account is under the name Ingrid. Email: mayerlyesp2001@***.com Phone: 318709**** I look forward to your prompt response.
Preferred solution: Necesito solicitar una revision a mi cuenta principal
User's recommendation: Tener cuidado con sus cuentas , duele perder cuentas de mucho trabajo y años
About
, , , ,
Facebook was started in 2004. It is a website for global social networking. Anyone can become the member of the site who will declare itself at the age of 13 years and older. Facebook gives its customers an opportunity to renew the personal profiles, to notify friends on themselves, find new friends etc. One can also send messages, videos and photos to his friends, lean more new information about them. Customers can choose the audience depending of interests, location, age, business etc. Users can join a network created in schools, colleges, organizations, and work places and other. Facebook offers its services in USA, Canada, Singapore, New Zealand, Philippines, Australia, India and other countries.
Facebook is ranked 117 out of 475 in Social Media and Networking category
USA, Asia, Canada, Worldwide, Other, UK, Europe, Australia
Facebook FAQs
Facebook is an online social networking website that allows users to connect with people online. Facebook users can share photos, music, videos, pictures, articles, post comments and share thoughts and opinions
To permanently delete your account, you should go to the Settings & Privacy section in your profile. To confirm the process, you will need to enter the password. After deleting your account, you will not be able to restore the content.
Facebook allows users to recover a blocked account via 'Text a security code to your phone', 'Identify photos of friends', and ‘Upload a photo ID’. When your identity gets confirmed, you should get a confirmation mail for recovering the blocked account.
To change your Facebook password, take these actions:
1) Log in to your Facebook profile.
2) Click on your photo in the right corner of the page.
3) Go to "Settings"
4) Select the “Password and security" option.
5) Choose "Change password".
6) Provide your new password.
7) Click the "Save Changes" button after password confirmation.
To change your name on Facebook, do the following:
1) Log Into your account.
2) Click on your photo in the upper-right corner of the page.
3) Go to the “Settings” menu.
4) Click the "Accounts Center" button.
5) Select "Profiles", and then choose your account.
6) Click the "Name" option.
7) Enter your updated name and save the changes.
To unblock user on Facebook, do the following:
1) Log in to your account.
2) Click on your Facebook profile photo.
3) Go to the "Settings" menu.
4) Choose "Audience and Visibility" and click "Blocking".
5) Click the "Unblock" button next to the person you want to unblock.
6) Confirm the unblocking.
No, Facebook users cannot see who viewed their profile.
If you need assistance with your Facebook account, go to the Facebook “Help Center” to find information regarding account settings.
If your Facebook account has been hacked, contact the Facebook support team by calling +1-650-543-4800 and follow account recovery steps.
To unblock your account, contact the Facebook support team and submit an appeal for account recovery within 30 days after it was blocked.
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WAxa raba in la iifuro Facebook account number 61333**** And email nuurwadani450@***.com Magaca wadani mcn