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Facilities Services

We are a responsive team that provides hands-on, around-the-clock support services to the Carolina campus community, and we take enormous pride in caring for the treasured properties that are entrusted to us.

Request Service

To request a service or report an issue, submit an online work request or call Facilities Customer Service at 919-962-3456. Visit the Services page for an overview of the services we most commonly provide. Emergency requests should always be called in to Customer Service at 919-962-3456. This line is monitored 24/7.

Share Your Appreciation

If you’ve noticed a Facilities Services employee or team making a difference, big or small, please take a moment to recognize their efforts. Send a Kudos to express your appreciation and acknowledge the hard work that often goes unnoticed.

Facilities Services By the Numbers



  • 1,009


    Total Employees



  • 6,750


    Landscape Trees



  • 20.7 Million


    Gross Square Feet Maintained

News

map of lane closures at South Road and South Columbia Street
Lane Closures at South Columbia Street and South Road Intersection April 27 – May 4

April 24, 2026

Drivers should expect lane reductions and detours when traveling through this area of campus.

South Building cookie table
Carolina Tree Heritage Program Salvages Historic Wood

April 15, 2026

These photos show how woodworkers give old trees new legacies in locations across campus.

Workers installing the finial on the South Building roof
Take a Closer Look at South’s New Copper Roof

April 14, 2026

A visualization shows how the shiny, reddish-brown roof will oxidize to look like the top of the Old Well.