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Our Goods Returns Policy has changed. Please read in full before completing the form below.

If you need further assistance, please call the Customer Service Team on 01271 378100

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Contact Details

Company name(Required)

Account number(Required)

Contact name(Required)

Phone number(Required)

Email(Required)

Product Information

How many items do you want to return?

Product 1

Stock code product 1(Required)

Product 1 description(Required)

Quantity product 1(Required)

Sales order reference number product 1(Required)

Invoice reference number product 1(Required)

Serial number product 1 (if applicable)

If faulty item is a component product, please provide the serial number of the unit it came from.

Reason for return product 1

Reason for return product 1(Required)

** Restocking charges may apply. + Please note: Items might be repaired and returned subject to Manufacturers Warranty T & C’s. Any replacement item ordered would then become chargeable.

Additional comments product 1

Any additional comments product 1

Photo of product 1

If you have received the wrong item due to a picking error, please provide a photo to support what is being returned.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the product is damaged, please provide detailed photos of the damage, the internal and external packaging and the shipment label.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the item is faulty, please provide as much information about the fault as possible.

Photo of product 1

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

Replacement product 1

Replacement required?(Required)

Note: If ticking yes, you may be charged for the replacement depending on the circumstance.
Please select

Yes

Replacement details product 1

please specify stock code, description and quantity

Product 2

Stock code product 2(Required)

Product 2 description(Required)

Quantity product 2(Required)

Sales order reference number product 2(Required)

Invoice reference number product 2(Required)

Serial number product 2 (if applicable)

If faulty item is a component product, please provide the serial number of the unit it came from.

Reason for return product 2

** Restocking charges may apply. + Please note: Items might be repaired and returned subject to Manufacturers Warranty T & C’s. Any replacement item ordered would then become chargeable.

Additional comments product 2

Any additional comments product 2

Photo of product 2

If you have received the wrong item due to a picking error, please provide a photo to support what is being returned.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the product is damaged, please provide detailed photos of the damage, the internal and external packaging and the shipment label.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the item is faulty, please provide as much information about the fault as possible.

Photo of product 2

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

Replacement product 2

Replacement required?(Required)

Note: If ticking yes, you may be charged for the replacement depending on the circumstance.
Please select

Yes

Replacement details product 2

please specify stock code, description and quantity

Product 3

Stock code product 3(Required)

Product 3 description(Required)

Quantity product 3(Required)

Sales order reference number product 3(Required)

Invoice reference number product 3(Required)

Serial number product 3 (if applicable)

If faulty item is a component product, please provide the serial number of the unit it came from.

Reason for return product 3

Reason for return product 3(Required)

** Restocking charges may apply. + Please note: Items might be repaired and returned subject to Manufacturers Warranty T & C’s. Any replacement item ordered would then become chargeable.

Additional comments product 3

Any additional comments product 3

Photo of product 3

If you have received the wrong item due to a picking error, please provide a photo to support what is being returned.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the product is damaged, please provide detailed photos of the damage, the internal and external packaging and the shipment label.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the item is faulty, please provide as much information about the fault as possible.

Photo of product 3

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

Replacement product 3

Replacement required?(Required)

Note: If ticking yes, you may be charged for the replacement depending on the circumstance.
Please select

Yes

Replacement details product 3

please specify stock code, description and quantity

Product 4

Stock code product 4(Required)

Product 4 description(Required)

Quantity product 4(Required)

Sales order reference number product 4(Required)

Invoice reference number product 4(Required)

Serial number product 4 (if applicable)

If faulty item is a component product, please provide the serial number of the unit it came from.

Reason for return product 4

Reason for return product 4(Required)

** Restocking charges may apply. + Please note: Items might be repaired and returned subject to Manufacturers Warranty T & C’s. Any replacement item ordered would then become chargeable.

Additional comments product 4

Any additional comments product 4

Photo of product 4

If you have received the wrong items due to a picking error, please provide a photo to support what is being returned.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the product is damaged, please provide detailed photos of the damage, the internal and external packaging and the shipment label.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the item is faulty, please provide as much information about the fault as possible.

Photo of product 4

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

Replacement product 4

Replacement required?(Required)

Note: If ticking yes, you may be charged for the replacement depending on the circumstance.
Please select

Yes

Replacement details product 4

Please specify stock code, description and quantity.

Product 5

Stock code product 5(Required)

Product 5 description(Required)

Quantity product 5(Required)

Sales order reference number product 5(Required)

Invoice reference number product 5(Required)

Serial number product 5 (if applicable)

If faulty item is a component product, please provide the serial number of the unit it came from.

Reason for return product 5

Reason for return product 5(Required)

** Restocking charges may apply. + Please note: Items might be repaired and returned subject to Manufacturers Warranty T & C’s. Any replacement item ordered would then become chargeable.

Additional comments product 5

Any additional comments product 5

Photo of product 5

If you have received the wrong item due to a picking error, please provide a photo to support what is being returned.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the product is damaged, please provide detailed photos of the damage, the internal and external packaging and the shipment label.

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

If the item is faulty, please provide as much information about the fault as possible.

Photo of product 5

Drop files here or

Accepted file types: jpg, gif, png, Max. file size: 256 MB, Max. files: 8.

Replacement product 5

Replacement required?(Required)

Note: If ticking yes, you may be charged for the replacement depending on the circumstance.
Please select

Yes

Replacement details product 5

please specify stock code, description and quantity.

Pick up options

Return goods

* We may need to charge you a fee if you would like us to arrange collection.
Please select

I will return the item(s) to you

Please pick up these item(s) *

Pick up address

Address Line 1

Address Line 2

Address Line 3

Address Line 4

City

County

Country

Postal Code

Pick up Instructions

Include date/time/contact name and number.

Returns

Make areturn

Returnform

Contact Details

Product Information

Product 1

Reason for return product 1

Additional comments product 1

Photo of product 1

Replacement product 1

Replacement details product 1

Product 2

Reason for return product 2

Additional comments product 2

Photo of product 2

Replacement product 2

Replacement details product 2

Product 3

Reason for return product 3

Additional comments product 3

Photo of product 3

Replacement product 3

Replacement details product 3

Product 4

Reason for return product 4

Additional comments product 4

Photo of product 4

Replacement product 4

Replacement details product 4

Product 5

Reason for return product 5

Additional comments product 5

Photo of product 5

Replacement product 5

Replacement details product 5

Pick up options

Pick up address

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