Release Notes

Platform
- AI
  
  From first question to final insight, Comm100 AI accelerates every stage of the support lifecycle.
  
  AI Suite
  
  AI Agent
  
  AI Copilot
  
  AI Insights
  
  AI Knowledge
  
  AI Quality Assurance
  
  AI Onboarding
  
  Omnichannel Support
  
  Comm100 unifies every channel and tool into one platform, empowering efficient, accurate, and personalized support wherever your customers are.
  
  Live Chat
  
  Ticketing & Messaging
  
  Knowledge Base
  
  Queue Management
  
  Voice
  
  Booking
  
  Security & Privacy
  
  Integrations
  
  Analytics
- AI
- Omnichannel Support
- Platform
Industries
- Industries
  
  Discover tailored solutions for your industry
  
  Higher Education
  
  Support students, faculty, and staff at every stage
  
  Gaming
  
  Transform player engagement with personalized 24/7 support
  
  Government
  
  Digital support that your 21st century citizens demand
  
  Technology
  
  Meet the expectations of your digital-first consumers
  
  Banking & Finance
  
  Deliver personalized support at scale – securely
  
  Healthcare
  
  HIPAA-secure communication for stronger patient relationships
  
  Insurance
  
  Gain a competitive edge with exceptional customer service
  
  Telecom
  
  Enhance customer communication, exceed expectations
- Higher Education
- Gaming
- Government
- Technology
- Banking & Finance
- Healthcare
- Insurance
- Telecom
Customers
Partners
- Partner Program
  
  The Comm100 Partner Program guarantees success for all partners, including software resellers, system integrators, ISVs, consultants, and white label providers, with tailored partnership models to suit every type of business.
  
  Let's partner
  
  Solutions for
  
  Human Resources
  
  Banking & Finance
  
  VoIP
  
  Comm100 Partners
  
  Certified Vertical Partners
  
  Partner News & Events
  
  Global Partner Map
- Partner Programs
- Solutions for
- Comm100 Partners
Resources
- Learn & Connect
  
  eBooks, Videos & Guides
  
  Get to know our solutions and what they can do for you and your organization
  
  Customer Stories
  
  See how Comm100's customers are delivering excellent digital customer experiences with our platform
  
  Blog
  
  Best practices and innovative content to help you on your journey to digital CX excellence
  
  Support
  
  Knowledge Base
  
  Everything you need to know about setting up and using Comm100 and all its features
  
  Customer Success
  
  Because your people and processes matter as much as the technology you choose
  
  Featured
  
  What Makes a Top-Tier Customer Service Platform in 2025?
  
  5 Key Features to Look for
- Learn & Connect
- Support
  - Knowledge Base
  - Customer Success
Pricing
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Comm100 Support > Release Notes

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