
References
Jenny Preece, Helen Sharp, and Yvonne Rogers (2023) Interaction Design: Beyond Human-Computer Interaction, 6th Edition, Wiley, Chapter 11.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 7.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 6.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 5.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 3.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 2.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 3rd Edition, Wiley, Chapter 1.

(1) Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 5th Edition, Wiley, Chapter 9.
(2) Goodwin, K., & Cooper, A. (2009) Designing for the Digital Age: How to Create Human-Centered Products and Services, Wiley, Chapter 10.

Jenny Preece, Helen Sharp, and Yvonne Rogers (2019) Interaction Design: Beyond Human-Computer Interaction, 5th Edition, Wiley, Chapter 7.