Resources and information on complaints
For more information, please refer to the MCS Complaints Policy.
For more information, please refer to the MCS Complaints Policy.
Find the MCS complaint form at the bottom of this page.
Use the form below to provide details of your complaint so the MCS team can investigate further.
Most complaints should be fully resolved within 8 weeks, but we’ll keep you fully informed along the way so that you know exactly what to expect.
Once the complaint has been fully investigated and concluded, you’ll be sent an outcome. This will include:
For more information, please refer to the MCS Complaints Policy.
For more information, please refer to the MCS Complaints Policy.
